Waiting staff - 24 hours - Birmingham

Resorts World Birmingham; Birmingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality destination in Birmingham is seeking enthusiastic waiting staff for their Sky Bar & Restaurant. The ideal candidate will have a passion for hospitality, a minimum of 1 year's experience, and a proactive attitude. Responsibilities include providing top-notch customer service and assisting with food and beverage service. The role offers a competitive salary of £12.25 per hour and a dynamic work environment with various benefits, including free parking and access to discounts across multiple facilities.

Benefits

Free on-site parking

Discounted gym membership

Flexible benefits package

Qualifications

• Minimum of 1 year experience in a similar role.
• Willingness to work flexible shifts including evenings and weekends.
• Impeccable appearance and engaging personality.

Responsibilities

• Provide excellent customer service in a fast-paced environment.
• Assist with food and beverage service at Sky Bar & Restaurant.
• Maintain a welcoming and clean restaurant atmosphere.

Skills

Outstanding customer service skills

Flexibility

Attention to detail

Strong communication skills

Teamwork

Job description

Waiting staff - 24 hours - Birmingham

Waiting staff - 24 hours Send to a Friend Apply Now Salary : 12.25 per hour Department : Sky Bar & Restaurant Location : Birmingham Published : 26 Nov 2025 Brand : Resorts World Birmingham Closing Date : 09 / 12 / 2025 Resorts World is a leisure destination owned by Genting UK Ltd.

Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, The World Bar, The Sports Bar and a thriving meeting and events business.

Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events.

A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace.

We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these.

If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

We are looking for a hardworking and enthusiastic waiter / waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant.

Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.

Responsibilities

• As a member of our friendly team you will be expected to :
• Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
• Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
• An impeccable appearance with an engaging personality
• An excellent team player with exceptional communication skills
• Good knowledge of drink selections including cocktails and food
• Previous experience in a similar role is desirable

In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services.

What is a Genting Employee? At Genting it’s important that we find and keep the best people that can do the job.

However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.

Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector.

Qualifications and Benefits

• Are enthused about working for Genting, and strongly believe in our values
• Demonstrate a positive, can-do attitude
• Have outstanding customer service skills
• Are friendly, helpful and supportive towards all team members
• Take pride in their appearance
• Reliable and hard working
• Are flexible to fit in with our 24 hour business
• Bring some personality and fun to the workplace!
• Online Discount portal
• A range of “flexible benefits”
• you can pick and choose from such as : extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar
• subject to eligibility