Waiting staff - 16 hours

Genting Casinos; Park Central; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hospitality brand in the UK is seeking a hardworking and enthusiastic waiter/waitress for the Sky Bar & Restaurant. The ideal candidate will have a passion for hospitality and at least 1 year’s experience in a similar role, demonstrating excellent communication skills and a proactive approach to customer service. The position offers a dynamic team environment and competitive salary with flexible benefits.

Benefits

Dynamic team environment

Competitive salary

Free parking

Flexible benefits package

Discounted gym membership

Employee Assistance Programme

Qualifications

• Minimum of 1 year’s experience in a similar role.
• Excellent appearance and engaging personality.
• Ability to work flexible shifts including evenings and weekends.

Responsibilities

• Strive for 100% customer satisfaction in food and beverages.
• Be proactive and responsive to customer needs.
• Maintain an impeccable appearance and behave professionally.

Skills

Customer satisfaction orientation

Communication skills

Knowledge of drink selections

Team player

Job description

Overview

We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 year’s experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.

Responsibilities

As a member of our friendly team you will be expected to:

• Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
• Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
• An impeccable appearance with an engaging personality
• An excellent team player with exceptional communication skills
• Good knowledge of drink selections including cocktails and food
• Previous experience in a similar role is desirable

Benefits

• Dynamic team environment
• Competitive salary
• Free parking
• Flexible benefits package including pension, health cash plan and access to numerous discounted goods and services

• Online Discount portal
• A range of “flexible benefits” you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

About Resorts World

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, Vortex Gaming family arcade, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

Inclusion

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.