Waiter/ Waitress

Malmaison Hotel Liverpool; North East; On-site; GBP 10,000 - 40,000; Part time

Job summary

A hospitality brand is hiring a Waiter/Waitress in Newcastle. With a pay rate of £12.30 per hour for 16 hours a week, you will manage service flow and assist in delivering excellent dining experiences. This temp role offers flexible shifts and growth opportunities. Benefits include discounts, fully funded apprenticeships, and wellness days.

Benefits

Discounted staff rates

35% discount on dining

Fully funded apprenticeship programs

Healthcare Cash Plans

Referral bonuses

Complimentary stays on milestones

Wellness and campaign days

Employee Assistance Programme

Qualifications

• Passion for customer service and willingness to learn.
• No prior experience is mandatory.

Responsibilities

• Manage the flow of service in the restaurant.
• Communicate with the kitchen and management.
• Ensure a smooth dining experience for guests.

Skills

Customer service

Communication

Teamwork

Job description

About the Location

Opened 1997

122 bedrooms

80-seater Bar & Grill

4 private event spaces - largest seats up to 80

Spa - 4 treatment rooms, relaxation area, manicure & pedicure stations, sauna

Whey Aye, you’re welcome in Newcastle. The hotel is housed within the former Co-operative Society warehouse, on the banks of the River Tyne at the foot of the Gateshead Millennium Bridge. The city is diverse and vibrant, with a thriving nightlife, award-winning restaurants, top attractions, and museums. Experience centuries-old history, breathtaking architecture, and innovative culture. Newcastle is a go-to destination for entertainment and culture year-round.

About The Role

Waiter / Waitress, Malmaison

Rate of Pay / Hours: £12.30 per hour / 16 hours per week

Type of contract: Temporary

Location: Malmaison Newcastle

Get paid for doing what you love, enjoy perks and benefits, learn new skills, and build a career with Malmaison.

As a waiter/waitress, you will be the face of the restaurant, managing the flow of service and communicating with the kitchen and management to ensure a smooth dining experience for guests.

We operate 7 days a week, 365 days a year, with flexible shifts and hours. Peak times are evenings and weekends, but shift patterns are flexible and can be discussed during interview.

We offer nationally recognized apprenticeships and comprehensive brand training to help you excel and develop your career in hospitality. Passion for customer service and willingness to learn are essential, experience is not mandatory.

Join us to work with excellent food, drinks, and a brand you can be proud of. We foster internal growth and encourage progression into management roles.

Benefits

• Discounted staff rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night
• 50% off best available rate for friends and family
• 35% discount on dining in our restaurants
• Fully funded apprenticeship programs
• High street discounts on shops, experiences, holidays, and more
• Cycle to work scheme – save up to 40%
• Healthcare Cash Plans – dental, optical, medical from £5/month
• Referral bonuses up to £1500
• Uniform provided
• Wellness and campaign days, including mental health awareness and special events
• Access to Wagestream for instant wage access and financial management
• Complimentary stays on milestones with dinner, bed, and breakfast
• Support for neurological health through The Brain Charity
• Employee Assistance Programme – confidential support available 24/7

Our Sustainability Goals

• 100% renewable energy for electricity, mainly from Wind Farms
• Recycle at least 70% of hotel waste
• Use eco-friendly cleaning products and enzymes in kitchens
• Volunteer for sustainable charities two days per year, paid

Interested? Click Apply Now.

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunity employers and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.