Waiter/Waitress

Beaverbrook; Leatherhead; On-site; GBP 31,000; Full time

Job summary

A luxury hotel in Leatherhead seeks a motivated team member passionate about Food and Beverage to enhance customer experience. Responsibilities include taking orders, maintaining cleanliness, and providing excellent service. Candidates should demonstrate strong interpersonal skills and the ability to handle pressure. Competitive salary of £31,000 per annum, along with extensive benefits and personal development opportunities, make this a great position for those looking to grow their career.

Benefits

Competitive salary

Discounts on retail and gym memberships

Personal development support

28 days annual leave

Pension

Life Insurance

Sick Pay

Cycle to work scheme

Staff Accommodation Available

Free parking

Qualifications

• Demonstrated strong interpersonal and problem-solving skills.
• Reliable and naturally positive individual.
• Ability to adapt to pace as required.

Responsibilities

• Take food and drink orders accurately.
• Uphold cleanliness and organisation standards.
• Provide ultimate guest service using product knowledge.

Skills

Strong interpersonal skills

Problem-solving skills

Attention to detail

Ability to work under pressure

Passionate about Food and Beverage

Job description

Want to work in a beautiful, luxury location? Beaverbrook could be for you!

Across the Estate our team will naturally deliver exceptional customer service to each other and our guests, reflecting our approach to unrivalled hospitality.

Beaverbrook aims to blend the elegant with the informal achieved through the delivery of its excellent and incredibly friendly team.

The Role

• Taking food and drink orders, and processing them quickly and accurately.
• Ensuring the highest possible standards of neatness, cleanliness and organisation is upheld within the restaurant.
• Using your product knowledge to provide ultimate guest service.
• Report all guest feedback to the manager on duty in a timely manner.
• Being hands‑on and present during service, at all times.

Training will be provided to ensure you understand what our guests expect.

The Person

• You will be able to demonstrate strong interpersonal and problem‑solving skills.
• A reliable and naturally positive individual, with excellent attention to detail.
• Will have the ability to work well under pressure and adapt pace, as required.
• Passionate about Food and Beverage, as well as, providing memorable guest experiences.
• Experience in a similar role would be advantageous.

If you are excited by this opportunity, then we would love to hear from you.

Salary

Circa £31,000 per annum, inclusive of service charge.

Shift Pattern

• The ideal candidate must be available to work 40 hours per week any 5 days out of 7.
• The hours for this position typically consist of: 06:30-15:00, 07:00-16:00 or 15:00-01:00. We are looking for candidates who would be available to work any of these shift times.

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long‑term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Life Insurance
• Sick Pay
• Long Service Awards
• Cycle to work scheme
• Earn a thank you bonus through our recommend a friend scheme
• Uniforms
• Free parking
• And other local benefits
• Staff Accommodation Available