Waiter / Waitress

Culinary Collective; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A chef-led fast food company in Greater London seeks Floor Staff to provide high-quality service. Ideal candidates have prior hospitality experience, a positive attitude, and strong communication skills. You will contribute to a dynamic environment, ensuring guest satisfaction and maintaining cleanliness on the floor. Immediate start with a competitive hourly rate between £15 and £17.

Benefits

Opportunity for growth

Innovative work environment

Service benefits included

Qualifications

• Previous experience in a customer-facing role in hospitality.
• Positive attitude and willingness to learn.
• Ability to stay calm and efficient under pressure.

Responsibilities

• Provide attentive, high-quality service to all guests.
• Support your team during busy periods with clear communication.
• Maintain cleanliness and organisation on the floor.

Skills

Customer service skills

Strong communication

Interpersonal skills

Job description

Overview

About Us. HEARD is pioneering a new era of fast food. Founded by 2 Michelin-starred Chef Jordan Bailey, we are a produce-first concept focused on sustainability, exceptional ingredients, and culinary precision. Our mission is to elevate fast food by delivering world-class flavour and service in a dynamic, busy environment.

The Role

As a member of our Floor Staff team, you’ll play a vital role in delivering smooth, friendly, and efficient service on the restaurant floor. You’ll help create memorable guest experiences by upholding our standards, supporting your team, and bringing positive energy to every shift.

Key Responsibilities

• Provide attentive, high-quality service to all guests.
• Support your team during busy periods with clear communication and teamwork.
• Always maintain cleanliness and organisation on the floor.
• Ensure orders are taken accurately and delivered promptly.
• Be knowledgeable about the menu and able to answer guest questions confidently.
• Communicate guest feedback and any issues to management as needed.

Requirements

• Previous experience in a customer-facing role in hospitality.
• A positive attitude and willingness to learn.
• Strong communication and interpersonal skills.
• Ability to stay calm and efficient under pressure.
• Reliable, punctual, and a team player.
• Basic understanding of food safety practices.

Why Join Us

Join an innovative, chef-led concept committed to excellence and sustainability. You will have the opportunity to grow within a forward-thinking brand and make a lasting impact on the future of fast food.

Experience & Details

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Salary: £15 – £17 hourly
• Benefits: Including service
• Starting time: Immediate start

About Culinary Collective:

Culinary Collective is building standout food & drink brands partnered with Michelin chefs & top mixologists. From restaurants to festivals, we deliver vibrant experiences through Food & Beverage concepts like Heard, Pyro, Flock, Opa ++