Waiter / Waitress

Trogolo | Tuscan Bar & Restaurant Notting Hill; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A Tuscan restaurant in London is seeking a full-time hospitality team member. Responsibilities include providing exceptional service to guests and maintaining high standards of hygiene. No prior experience is required, but advanced English skills are necessary. This role offers a competitive hourly wage of £14-£15 and the opportunity for an immediate start.

Qualifications

• Advanced English language skills required.
• No prior experience necessary, but previous hospitality experience is a plus.
• Full-time availability is required.

Responsibilities

• Serve guests and provide an exceptional hospitality experience.
• Maintain knowledge of menu items and daily specials.
• Ensure high standards of personal hygiene and appearance.

Skills

Customer service

Team player

Attention to detail

Knowledge of allergens and dietary requirements

Job description

About Trogolo

Trogolo was founded by the team behind Petersham Nurseries with a passion for bringing the spirit of Tuscany to London. Our vision is to showcase Italy’s finest wines, especially Tuscany, alongside a seasonal menu inspired by traditional Tuscan ingredients. We also offer a curated aperitivo menu to complement our wine selection, creating an elegant Tuscan wine‑bar atmosphere where exceptional food, outstanding wines, and genuine hospitality are central.

Key Responsibilities

• Serve and delight guests, exceeding expectations and delivering an exceptional hospitality experience.
• Work closely with management to build and maintain strong relationships with guests.
• Uphold the standards of service and professionalism set by the restaurant, while demonstrating personality and individuality in style of service.
• Provide a prompt, efficient and professional level of service at all times.
• Maintain a positive and enthusiastic demeanour as part of a team of like‑minded individuals.
• Work as a team player, remaining flexible to ensure smooth and profitable operations.
• Possess thorough knowledge of all menu items, including daily specials, ingredients, wines, drinks and any unavailable items.
• Demonstrate duty of care by maintaining up‑to‑date knowledge of allergens and dietary requirements.
• Maintain the highest standards of personal hygiene and appearance, and always wear the correct uniform.
• Ensure the restaurant is thoroughly cleaned and closed down in line with procedures.
• Keep your section/station clean, stocked and prepared for service.
• Report any guest complaints or feedback promptly to management.
• Carry out management instructions promptly and effectively.

Qualifications & Experience

Experience: Not required
Languages: English – Advanced
Employment: Full‑time
Salary: £14 – £15 hourly
Starting time: Immediate start!