Waiter / Waitress

Well founded group; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A reputable restaurant group in London is looking for enthusiastic Head Waiters & Waitresses to provide excellent service at their Soho Restaurant. You'll be responsible for greeting guests, taking orders, and ensuring satisfaction throughout the dining experience. Ideal candidates have strong communication skills and a flair for guest service. This role offers competitive pay, employee discounts, and growth opportunities within the company.

Benefits

Competitive hourly wage

Employee meal discounts

Opportunities for advancement

28 days of holiday

Company pension

Discounted or free food

Employee mentoring programme

Qualifications

• Previous experience in the food and beverage industry is preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Take food and beverage orders accurately and promptly.
• Serve food and beverages to guests efficiently.

Skills

Excellent guest service skills

Strong communication skills

Attention to detail

Ability to work well in a team

Flexibility to work evenings and weekends

Job description

Overview

We are seeking enthusiastic and guest-oriented individuals to join our team as Head Waiters & Waitresses at our Soho Restaurant. As a waiter/waitress, you will play a key role in providing excellent service to our guests, ensuring they have a memorable dining experience.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Explain menus to guests, answer questions, and make recommendations.
• Take food and beverage orders accurately and promptly.
• Relay orders to the kitchen staff and ensure all items are served on time.
• Serve food and beverages to guests in a courteous and efficient manner.
• Check in with guests to ensure satisfaction with each food course and beverages.
• Clear tables and ensure they are set up properly for the next guests.
• Process payments and operate the EPOS system effectively.
• Collaborate with other restaurant staff to ensure a seamless dining experience for guests.
• Adhere to all food safety and sanitation procedures.

Requirements

• Previous experience in the food and beverage industry is preferred but not required.
• Excellent guest service skills.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Attention to detail.
• Ability to work well in a team.
• Flexibility to work evenings, weekends, and holidays.

Reporting

• Reports to the Management.
• Adheres to all company rules, regulations, and procedures.
• Ensures all legal and health and safety requirements are adhered to.
• Communicates any potential problems to the duty manager.
• Performs any task pertinent to the operation as directed by the management.
• Knows and pro-actively works toward sales mix and cover targets for the business.
• Focuses completely on achievement of all O.U.R.E.T.H.O.S requirements.

Physical Demands

• Ability to stand and walk for extended periods.
• Ability to lift and carry trays.
• Ability to bend, stoop, and reach.

Benefits

• Competitive hourly wage.
• Employee meal discounts.
• Opportunities for advancement and growth within the company.
• 28 days of holiday.
• Company pension.
• Discounted or free food.
• Employee mentoring programme.

Job Details

• Job Types: Full-time, Permanent.
• Pay: £15-£17.00 per hour.
• Expected hours: 10–45 per week.
• Additional pay: Tips.
• Schedule: 10 hour shift; 8 hour shift; Holidays; Night shift; Weekend availability.
• Experience: Hospitality: 2 years (preferred); Restaurant: 2 years (preferred).
• Work Location: In person.

About Well founded group: Temper is a renowned restaurant group in London, celebrated for its unique approach to cooking, centered around live-fire and wood-fired grilling. The concept focuses on bold, flavorful dishes, with an emphasis on ethically sourced meat.