Waiter

Ottolenghi; Hampstead; On-site; GBP 26,000 - 30,000; Full time

Job summary

A vibrant dining establishment in Hampstead is seeking a full-time Waiter. The role includes delivering attentive customer service, greeting guests, and ensuring their needs are met promptly. Ideal candidates should have a passion for food and hospitality, excellent communication skills, and the flexibility to work various shifts. The company offers comprehensive health benefits, career development, and various staff perks. Join a lively team dedicated to warm hospitality and guest satisfaction.

Benefits

Comprehensive Health Benefits

Staff Meals

Career Development & Tailored Training

English Language Courses

Enhanced Parental Pay

£100 Uniform Voucher

Birthday Treat

£500 Refer-a-Friend Scheme

Monthly Cooking Demos

Generous Discounts

Wellbeing Support

Qualifications

• Previous waiting experience is advantageous but not necessary.
• Passion for food and hospitality is essential.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Deliver warm, attentive customer service.
• Greet guests, take orders, and ensure timely delivery.
• Anticipate guests' needs and offer recommendations.

Skills

Customer service

Clear communication

Teamwork

Attention to detail

Time management

Job description

We’re now looking to grow our front-of-house team with a full-time Waiter. If you’re friendly, reliable, and excited by the buzz of a busy floor, this could be your perfect next move.

Ottolenghi is known for vibrant, seasonal cooking, warm hospitality, and a genuinely supportive culture. Joining us means stepping into a lively, guest-focused environment where every shift brings something new.

As a Waiter, you will:

• Deliver warm, attentive customer service
• Greet guests, take orders, and ensure food and drinks arrive promptly and accurately
• Anticipate guests’ needs and offer thoughtful recommendations
• Work closely with the kitchen team to keep service smooth
• Maintain a clean and well‑organised dining space
• Thrive in a fast‑paced, energetic environment

What We’re Looking For:

• Previous waiting experience is great, but not essential
• A genuine passion for food, hospitality, and great service
• A positive attitude and desire to elevate every guest’s experience
• Clear communication and strong teamwork skills
• Attention to detail and excellent time management
• Flexibility to work a range of shifts, including evenings and weekends

What’s in it for you:

• Comprehensive Health Benefits to support your wellbeing
• Staff Meals made with the same passion as our menus
• Career Development & Tailored Training to help you grow
• English Language Courses at all levels
• Enhanced Parental Pay after two years’ service
• £100 Uniform Voucher to get you started
• Birthday Treat on your special day
• £500 Refer‑a‑Friend Scheme
• Monthly Cooking Demos, Food/Wine Workshops & OTK Sessions
• Generous Discounts across all Ottolenghi restaurants and shops
• Wellbeing Support and access to mental health resources

If you’re an experienced Waiter, or someone with the right attitude and passion, and you’re ready for your next step, we’d love to hear from you.