Volunteering Systems and Engagement Partner

Blue Cross; Sheffield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading charity organization in Sheffield is seeking a Volunteering Systems & Engagement Partner to enhance volunteering systems and experiences. This role involves strategic project management, collaboration across departments, and a commitment to inclusivity in volunteering. Ideal candidates will have experience in volunteer management and excellent communication skills. Competitive benefits package included.

Benefits

38 days holiday rising to 43

Wellbeing support programmes

Access to 24/7 GP services

Health cash plan

Employee assistance programme

Enhanced pension scheme

Professional development support

Life assurance

20% discount on Pet Plan insurance

Enhanced family friendly policies

Recognition scheme

Annual volunteer days

Charity worker discounts

Qualifications

• Proven experience in volunteering management or programme development.
• Experience managing Volunteer Management Systems.
• Experience in project or programme management in a volunteering context.
• Knowledge of the voluntary sector.
• Excellent communication and influencing skills.
• UK driving licence or equivalent.

Responsibilities

• Develop and improve volunteering systems and programmes.
• Lead projects and enhance user experience for volunteers and managers.
• Build relationships with volunteer managers and senior leaders.
• Support delivery of volunteering strategy and organizational objectives.

Skills

Volunteering management

Digital platforms

Project management

Communication skills

Job description

We're recruiting a Volunteering Systems & Engagement Partner who will play a key role in shaping the future of volunteering at Blue Cross. In this pivotal role, you'll lead the development and continuous improvement of our volunteering systems and programmes, ensuring volunteers and volunteer managers have the best possible experience. If you're passionate about volunteering, confident working with digital platforms, and motivated by making a meaningful difference across the organisation, this could be the perfect role for you.

More about the role: You'll be the driving force behind our volunteering systems and digital platforms, acting as Product Owner and ensuring these tools are effective, user-friendly, and continually evolving. Working closely with colleagues across People Services, Information Services, and Digital, you'll lead key development projects, use data to inform decision‑making, and support the delivery of our volunteering strategy and organisational objectives. A big part of your role will be building strong relationships with volunteer managers and senior leaders. You'll offer expert guidance, support programme development, and champion a positive, inclusive volunteering culture that recognises and values the contributions of volunteers from all backgrounds.

You'll bring significant experience in volunteering management or systems, with the ability to work both strategically and hands‑on. You'll be equally comfortable managing projects, improving processes, and guiding senior stakeholders. Adaptable, resilient, and highly organised, you'll thrive in a fast‑paced environment where priorities shift and innovation is encouraged. Most importantly, you'll be committed to championing an exceptional volunteer experience and embedding our values of compassion, courage, and inclusivity.

Qualifications

• Proven experience in volunteering management and/or volunteer programme development.
• Experience in managing Volunteer Management Systems or equivalent digital platforms.
• Experience in project or programme management within a volunteering context.
• Knowledge of the voluntary sector and the needs of volunteers and volunteer managers.
• Experience in developing or contributing to organisational strategy and planning.
• Excellent communication, engagement, and influencing skills across all levels of the organisation.
• UK driving licence or equivalent.

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

Benefits

Our generous benefits package includes:

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife—24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers