Volunteer - (South West)

Seetec Group Ltd.; South Tawton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A community service organization is seeking Volunteer Mentors to provide one-on-one support to individuals on probation in the South West region. This role involves offering practical and emotional support, helping participants build confidence, and assisting with navigating resources. Ideal candidates are passionate about making a difference and have strong communication skills. Volunteers will receive comprehensive training and gain valuable experience in community service.

Benefits

Comprehensive training program

Valuable experience in community service

Opportunity to make a difference

Qualifications

• Must be over 18 to volunteer.
• Willingness to learn from negative experiences.
• Ability to model positive behaviour and attitudes.

Responsibilities

• Offer practical and emotional support to participants.
• Motivate participants to attend scheduled appointments.
• Assist with essential paperwork and resource access.

Skills

Strong listening and communication abilities

Dependability in keeping appointments and commitments

Respect for confidentiality

Understanding of professional boundaries

Open-minded, non-judgmental approach

Job description

Overview

Join us as a Volunteer Mentor within our Communities and Education Division. We are looking for individuals passionate about making a difference in the community to support resettlement and reintegration outcomes for participants on probation. Volunteers provide personalised, one-to-one support to participants, helping them build confidence, manage housing and budgeting needs, explore employment opportunities, and overcome social isolation. You’ll connect participants with support agencies and encourage self-worth and community reintegration.

We welcome volunteers from all walks of life to reflect the diversity of the communities we serve. If you have lived experience of the Criminal Justice System and are ready to give back, we especially encourage you to apply. Eligibility criteria apply, for example being substance free for six months and actively taking responsibility for past behaviour. You must be over 18 to volunteer. In return, you’ll gain valuable experience, ongoing training, and the chance to make a real impact in someone’s life.

In return for your dedication, knowledge, and commitment, we offer an amazing training programme to prepare you for the role. This comprises online and classroom training on safeguarding, mental health awareness, and related topics.

Location: South West

Key Responsibilities

• Offer both practical and emotional support tailored to individual needs
• Motivate participants to attend scheduled appointments and comply with licence conditions
• Assist with completing forms and navigating essential paperwork
• Help individuals access resources that support their personal development
• Contribute to public safety by reporting any concerning behaviour
• Participate in regular supervision sessions with the volunteer coordinator
• Submit session feedback within 48 hours; report safeguarding concerns immediately
• Uphold Seetec’s values in all interactions with participants
• Follow lone working procedures to ensure safety
• Promote equality, diversity, and maintain professional boundaries
• Join team meetings and engage in ongoing training opportunities

Skills and Experience

• Strong listening and communication abilities
• Dependability in keeping appointments and commitments
• Initiative to seek out and utilise helpful resources
• Respect for confidentiality and appropriate information sharing
• Understanding of professional boundaries and guidance in volunteer relationships
• Ability to model positive behaviour and attitudes
• Open-minded, non-judgmental, and self-aware approach
• Familiarity with basic IT tools
• Supportive of individuals making their own informed choices

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts. We believe everyone should have the opportunity to build a better future, regardless of past choices or challenges.

We are committed to combining our knowledge, skills and talents to deliver services and interventions that help people overcome barriers to living more fulfilled lives. Our aim is to equip individuals with the necessary skills to desist from offending and reintegrate into their local communities.

DBS check: You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports recruitment of ex-offenders and will not discriminate in any way. Our policy statement of “Ex-Offenders” can be found on our website under “About us.”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.