Volunteer Manager

NHS; Colchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A community interest company is seeking a Volunteer Manager to enhance and expand volunteering initiatives. Responsibilities include fostering volunteer engagement, managing strategic relationships, and developing training programs. The ideal candidate will have strong leadership skills and previous experience in the NHS or healthcare sector. This role offers the opportunity to significantly impact community services and the overall patient experience.

Responsibilities

• Enhance and expand volunteering initiatives
• Grow volunteer engagement and foster relationships
• Implement strategic development plans

Skills

Strong leadership and management capabilities

Excellent communication and people skills

Problem-solving and conflict resolution abilities

Ability to understand and present complex information

Ability to engage and influence stakeholders

Manage multiple tasks and projects

Education

Educated to degree level or equivalent

Evidence of CPD

Business development and project management qualifications

Job description

This newly established role sits within the Talent and Learning team and reports into the Director, Talent and Learning. The Volunteer Manager role will be responsible for enhancing and expanding Provide's volunteering initiatives, significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers, and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.

Main duties

The main duties of the Volunteer Manager include:

• Developing a long-term vision for volunteer engagement across the organisation
• Contribute to and deliver the Volunteer Strategy
• Develop and implement comprehensive communication strategies across the organisation
• Design and deliver induction, training and mentorship programs to maximise volunteer engagement
• Monitor volunteer attendance and maintain quality experiences
• Co-ordinate cross functional teams to optimise volunteer engagement
• Develop partnerships with external organisations and manage strategic relationships
• Manage volunteer budgets and expenses

About us

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision:Transforming Lives

Values:Care, Innovation and Compassion

Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Job responsibilities

This newly established role is responsible for enhancing and expanding Provide's volunteering initiatives.

This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.

Person Specification

Qualifications

• Educated to degree level or equivalent level of experience and knowledge
• Evidence of CPD
• Business development and project management qualifications

Experience

• Strong leadership and management capabilities
• Excellent communication and people skills
• Problem-solving and conflict resolution abilities
• Previous NHS or healthcare sector experience

Skills

• Ability to understand, disseminate and present complex information verbally, in writing and reports
• Ability to engage and influence stakeholders and service users at various levels of the organisation, developing strong working relationships quickly
• Negotiate and influence with confidence, tact and diplomacy
• Manage multiple tasks and projects where there may be competing priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.