Virtual Travel Coordinator

Destinytravel; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel service company based in the UK is seeking a Virtual Travel Coordinator to support clients throughout their travel journey. The successful candidate will ensure every detail is handled smoothly while providing guidance, updates, and reassurance. Responsibilities include responding to inquiries, assisting with itineraries, providing destination information, confirming travel details, and resolving concerns. This is a fully remote position with flexible scheduling and opportunities for long-term growth.

Benefits

Fully remote work with flexible scheduling

Access to travel perks and ongoing training

Supportive, collaborative team environment

Opportunities for long-term growth in the travel industry

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organization.
• Comfort learning digital tools and travel systems.
• Genuine interest in travel and helping others.

Responsibilities

• Respond to inquiries via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and travel-related questions.
• Provide clear destination information and documentation guidance.
• Confirm travel details and follow up before and after trips.
• Resolve concerns with empathy and professionalism.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Organization

Interest in travel

Job description

Virtual Travel Coordinator

As a Virtual Travel Coordinator, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is handled smoothly while providing guidance, updates, and reassurance along the way.

At Destiny&Co., we focus on personalized service and meaningful travel experiences, helping travelers feel confident and supported every step of the way.

Key Responsibilities

• Respond to inquiries via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and travel-related questions.
• Provide clear destination information and documentation guidance.
• Confirm travel details and follow up before and after trips.
• Resolve concerns with empathy and professionalism.

Benefits

• Fully remote work with flexible scheduling.
• Access to travel perks and ongoing training.
• Supportive, collaborative team environment.
• Opportunities for long-term growth in the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organization.
• Comfort learning digital tools and travel systems.
• Genuine interest in travel and helping others.