VideoDoc Doctor

Advinia Health Care; Greater London; Remote; GBP 75,000 - 90,000; Full time

Job summary

A healthcare provider is seeking a videoDoc Doctor to deliver high-quality care through online consultations, ensuring patient safety and compliance with telehealth guidelines. The ideal candidate has 3-5 years of general practice experience and is registered with the General Medical Council. Strong IT skills and excellent communication are essential, with a passion for innovative healthcare practices.

Qualifications

• A minimum of 3 – 5 years working in general practice.
• A minimum of 3 years on the specialist registrar (where applicable).
• Current and up-to-date training on safeguarding of vulnerable adults and children.

Responsibilities

• Provide video / audio consultations and respond to health and wellbeing needs.
• Exercise good clinical judgement and put patient safety first.
• Collaborate with the Chief Operating Officer and Medical Director on clinical quality.

Skills

Excellent English verbal and written communication skills

Strong IT skills

Organized and detail-oriented

Passion for innovative healthcare

Education

Registered with the General Medical Council

Member of the ICGP and/or RCGP

Job description

Overview

The role of a videoDoc Doctor (Convenient Care Doctor) is to provide high-quality, safe, compassionate and efficient care to meet the needs of patients through online consultations. You will contribute towards a positive patient and clinician experience on videoDoc / Vhi Online Doctor (where applicable). You will report directly to the Chief Operating Officer and Medical Director.

Responsibilities

• Provide video / audio consultations and respond to health and wellbeing needs of our patients.
• Exercise good clinical judgement and put patient safety first in the management of patients on the telehealth platform.
• Ensure telehealth is appropriate and safe; if a physical examination may provide additional information, advise the patient and refer appropriately.
• Follow videoDoc’s clinical guidelines and work within the scope of service, while keeping best practice in mind.
• Inform each patient of the limitations of telehealth, relevant safety netting, red flags and follow-ups (if required) for every consultation.
• Attend and participate in fortnightly clinical meetings and ad hoc as required.
• Ensure case notes comply with best practice, with extra annotation for the safe provision of telemedicine.
• If a patient does not have a primary GP, recommend that they register with one as per relevant Medical Council guidelines.
• Aim for consultation and discharge times similar to general practice (e.g., 15 minutes).
• Present patients with a satisfaction survey at the end of each consultation and strive for the highest standard in feedback.
• Collaborate with the Chief Operating Officer and Medical Director on all aspects of clinical quality.
• Participate in training related to the digital interface and safety features of digital consultations.
• Provide evidence of continuing medical education.
• Stay up to date with medical developments, new drugs, treatments and medications.
• Maintain confidentiality and impartiality at all times.
• Perform ad hoc non-clinical tasks as required and advocate for telehealth and best practice.

Please note, the above duties and responsibilities are not intended to be an exhaustive list; you may be assigned additional duties such as clinical audit from time to time by Management.

Required Skills & Qualifications

• A minimum of 3 – 5 years working in general practice.
• A member of the ICGP and/or RCGP, or member of a recognised College of General Practitioners.
• A minimum of 3 years on the specialist registrar (where applicable).
• Registered with the General Medical Council (Essential if based in the UK).
• Registered with the Irish Medical Council (Essential if based in Ireland).
• PLAB (Professional and Linguistic Assessments Board) qualification (Desirable).
• Current and up-to-date training on safeguarding of vulnerable adults and children (Desirable).
• Excellent English verbal and written communication skills.
• Strong IT skills, organized, detail-oriented, accurate and thorough.
• A passion for providing healthcare in new and innovative ways.
• DBS or Garda Vetting will be essential for this role.