Victims Centre Reception & Admin Officer (12-month FTC)

Essex & Kent Police; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional police service is seeking a Receptionist for a full-time position at the Victims Centre in Ashford. The role involves delivering reception and administrative support in a dynamic environment focused on helping victims of crime. Ideally suited for candidates with a strong customer care focus and good communication skills, the role requires GCSE A-C in English and Mathematics or equivalent. Additional support options are available for candidates requiring assistance during the process.

Qualifications

• Experience managing competing workstreams in a busy environment.
• Basic understanding of policing and criminal justice system.
• Willingness to learn and empathetic approach required.

Responsibilities

• Deliver reception and administrative functions at the Victims Centre.
• Provide ad hoc administrative support to the Commissioning Team.
• Be the first point of contact for clients accessing the centre.

Skills

Customer care focus

Empathetic approach

Good communication skills

Organizational skills

Keyboard skills

Experience in problem solving

Education

GCSE A-C level in English and Mathematics

Tools

Word

Excel

Email

Job description

A regional police service is seeking a Receptionist for a full-time position at the Victims Centre in Ashford. The role involves delivering reception and administrative support in a dynamic environment focused on helping victims of crime. Ideally suited for candidates with a strong customer care focus and good communication skills, the role requires GCSE A-C in English and Mathematics or equivalent. Additional support options are available for candidates requiring assistance during the process.