VIBE-Driven Retail Associate - Customer Experience

Urban Outfitters; Greenhithe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A trendy retail company in Greenhithe is seeking team members to support store operations. Responsibilities include providing a friendly customer experience, collaborating effectively within teams, maintaining store standards, and participating in inventory management. No previous experience required, but strong communication skills and awareness of the brand are essential. Enjoy perks like employee discounts, life leave, and wellness support.

Benefits

Employee Assistance program

Discount off external gym memberships

Private Medical Insurance for eligible employees

Season ticket loan for eligible employees

Cycle to work scheme for eligible employees

Up to 40% employee discount at all URBN Brands

Structured support and continued development

Qualifications

• Previous experience in a retail environment – not a must.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly experience by engaging the customer through conversation and service.
• Work productively within the team and take initiative to work with others toward a common, collaborative goal.
• Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
• Uphold store merchandising and cleanliness standards.

Skills

Strong communication skills

Job description

A trendy retail company in Greenhithe is seeking team members to support store operations. Responsibilities include providing a friendly customer experience, collaborating effectively within teams, maintaining store standards, and participating in inventory management. No previous experience required, but strong communication skills and awareness of the brand are essential. Enjoy perks like employee discounts, life leave, and wellness support.