Vetting Quality Assurance Officer

Warwickshire Police; Stratford-upon-Avon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A police organization in the UK is seeking a Vetting Quality Assurer to conduct quality assurance audits and provide feedback to enhance compliance with the Vetting Code of Practice. The role requires A Level qualifications and experience in vetting processes, analytical skills, and the ability to manage a high workload effectively. This position is crucial for safeguarding information integrity and supporting the professional development of others.

Qualifications

• A Level or equivalent.
• Experience of researching and interpreting complex information.
• Proven ability to manage high workloads and meet deadlines.

Responsibilities

• Conduct quality assurance audits of vetting files.
• Provide feedback to Vetting Case Officers to improve compliance.
• Work with data analysts to inform decisions and improve performance.

Skills

Data Protection Act Knowledge

Analytical Skills

Excellent Communication Skills

Decision-Making Skills

Time Management

Ability to Manage High Workloads

Education

A Level or equivalent

Job description

Responsibilities

• To work, as directed by the Vetting Trainers and Vetting Manager, to deliver an effective quality assurance regime for the Police National Vetting Service.
• Conduct quality assurance audits of vetting files including appeals processes to ensure compliance with the Vetting Code of Practice, Vetting Authorised Professional Practice and and the obligations of the ISO:9001 Quality Management System.
• To provide feedback to Vetting Case Officers, to improve compliance with the Vetting Code of Practice, Vetting Authorised Professional Practice and ISO9001 processes.
• To provide Vetting Supervisors with the outputs and feedback from individual audits to support their individuals ongoing development and inform any interventions where necessary and proportionate.
• To work with the Force Data and Insight Analyst allocated to Vetting to evaluate and analyse data from the quality assurance regime to inform decision making and drive improved performance.
• To provide feedback to the Vetting Trainers to ensure that systemic themes and issues arising from the quality assurance audits is used to inform Continued Professional Development and the ongoing continuous improvement of the Vetting Case Officer Training.
• To maintain knowledge and skills with regard to national and local changes including relevant policy / legislation (e.g. Data Protection Act, Rehabilitation of Offenders Act, College of Policing Vetting Code of Practice, College of Policing Vetting APP and National Decision Model).
• Ensure confidentiality of information in accordance with the Data Protection Act and other relevant legislation. Report data breaches as soon as you become aware of one occurring.
• To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

Qualifications

• A Level or equivalent.
• Familiar with and competent to use/explain the role of relevant policy/legislation (e.g. Data Protection Act, Rehabilitation of Offenders Act, College of Policing Vetting Code of Practice, College of Policing Vetting APP and National Decision Model).
• Experience of the role of the Vetting Case Office.
• Experience of researching, interpreting, validating and corroborating complex information.
• The ability to act on own judgement and make effective decisions compliant with the Vetting Code of Practice and APP.
• Experience of assessing and managing risk.
• Experience of presenting accurate, comprehensive documentation demonstrating attention to detail.
• Supporting and developing the professional development of others.
• Able to work to strict deadlines, managing a high workload.
• Ability to analyse, assimilate and record complex information, interpret and apply legislation / policy and make informed recommendations and decisions.
• Excellent communication skills (verbal, oral and written) leading to the ability to provide developmental and balanced feedback.
• Analytical skills.
• Ability to record relevant information accurately using departmental IT systems.
• Ability to demonstrate and maintain the highest standards of integrity and confidentiality.
• Proven ability to manage high workloads in accordance with strict deadlines.