Veterinary Care Assistant / Client Care Advisor - Rayleigh

Pets at Home Limited; Rayleigh; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading pet care provider is seeking a part-time Veterinary Care Assistant / Client Care Advisor for their Rayleigh practice. The role includes supporting animal care and handling, assisting with non-clinical duties, and engaging with clients to provide exceptional service. Ideal candidates should have relevant experience and a passion for pet healthcare. The position offers various benefits, including discounts and career development opportunities.

Benefits

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Qualifications

• Previous experience in animal care is preferred.
• Strong communication skills for reception duties.
• Ability to assist with non-clinical and clinical responsibilities.

Responsibilities

• Support with clinical care of animals.
• Assist with non-clinical duties to ensure smooth operation.
• Handle animal care and support the veterinary team.

Skills

Animal care skills

Strong communication

Customer service skills

Job description

Overview

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant / Client Care Advisor to join our Rayleigh Vets for Pets practice! Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities. This is a Part Time position working 20 Hours per week with 1 in 4 Saturdays. If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

Responsibilities

• VCA responsibilities will involve supporting with clinical care of animals, so a high standard of animal care skills and experience are required.
• CCA duties will include assisting all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.
• The role involves animal handling and predominantly supporting the veterinary team in all aspects of clinical practice, therefore we are ideally looking for candidates with previous experience.
• There will be significant reception and front of house responsibility with the role therefore you will also need to have strong communication and customer service skills.

Benefits

• In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.