Vehicle Service Advisor - Upsell & CSI Focus

Jago Consultants; Epsom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local motor garage in Epsom is seeking a motivated Service Advisor to join their team. The successful candidate will engage with customers, ensuring they understand service requirements and estimated costs for repairs. A strong focus on customer service and communication skills is essential. Applicants should have some relevant experience in a motor garage environment, along with a full driving license. This role offers the chance to work in a friendly team, Monday to Friday with occasional Saturday mornings.

Qualifications

• Some experience as a Service Advisor within a motor garage setting.
• Full driving license is required.
• Excellent communication and customer service skills.

Responsibilities

• Ensure customers are informed about service and repair work needed.
• Advise on estimated costs and sell additional products as needed.
• Document warranty work according to manufacturer policies.

Skills

Customer Service skills

Communication skills

Experience in a motor garage

Job description

A local motor garage in Epsom is seeking a motivated Service Advisor to join their team. The successful candidate will engage with customers, ensuring they understand service requirements and estimated costs for repairs. A strong focus on customer service and communication skills is essential. Applicants should have some relevant experience in a motor garage environment, along with a full driving license. This role offers the chance to work in a friendly team, Monday to Friday with occasional Saturday mornings.