Vehicle Readiness Specialist - Southampton

Tesla; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company in Southampton is seeking a Vehicle Readiness Specialist to ensure vehicles are prepared for customer delivery. Key responsibilities include performing inspections, managing vehicle readiness, and collaborating with the team. Candidates must have a valid UK driving license, strong organisational skills, and be able to work effectively in a team environment. This role offers an exciting opportunity to contribute to customer satisfaction and operational efficiency.

Qualifications

• Full UK driving licence held for at least 2 years with no more than 6 points.
• Right to work in the UK.
• Strong organisational skills to manage multiple priorities.

Responsibilities

• Log damages to vehicles and submit paperwork for claims.
• Perform technical inspections and rectify documented issues.
• Ensure vehicles are delivery-ready by managing arrivals and inventory.
• Clean vehicles in compliance with Tesla’s standards.

Skills

Organisational skills

Team collaboration

Reliability

Communication skills

Job description

Overview

What To Expect: As a Vehicle Readiness Specialist at Tesla, you will play a crucial role in ensuring a seamless and exceptional customer delivery experience. Your responsibilities will include vehicle preparation, vehicle inspections, effective parking management, and active collaboration with your team to enhance pre-delivery processes. You will ensure that every customer vehicle is meticulously prepared and ready for delivery. You are part of a larger sales, service and delivery team who works closely and flexibly on all operations. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.

What You'll Do

• Use Tesla proprietary software to log damages to vehicles due to transportation damage, and ensure that the paperwork is submitted correctly for claims
• Perform a technical inspection on all vehicles prior to delivery, document and rectify any issues that are found
• Ensure that the vehicles are delivery-ready: license plate holders attached, customer accessories installed, plastic removed, etc.
• Manage vehicle arrivals, inventory across multiple locations, and safely move and charge vehicles as part of the pre-delivery process
• Clean vehicles in compliance with Tesla’s standards before delivery
• Operate equipment such as buffers, hoses, vacuums, etc. to perform detailed cleaning
• Apply protective finishes to the exteriors of our customers’ cars
• Effectively prioritise tasks to meet deadlines and deliver exceptional quality
• Perform additional tasks and responsibilities as needed to support business operations

What You'll Bring

• Full UK driving licence which should be held for 2 years and over with no more than 6 points
• Right to work in the UK
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Able to communicate, read and write effectively in English
• You thrive collaborating closely in diverse teams and can work in shifts to support your team.
• Strong work ethic with a proven record of reliability and commitment
• Proactive team player with the ability to foster collaborative relationships
• Demonstrated ability to meet and exceed performance goals