Vacation Service Partner

Destinytravel; Remote; GBP 150,000 - 200,000; Full time

Job summary

A travel services company is seeking a Vacation Service Partner to assist travelers with their trip planning. The role includes handling inquiries, providing itinerary support, and maintaining communication with clients. Strong communication skills and a passion for travel are essential, along with experience in customer service. The position offers benefits like travel perks, a supportive team environment, and complete remote flexibility.

Benefits

Full remote flexibility

Travel perks and exclusive discounts

Supportive team environment

Growth opportunities

Qualifications

• Experience in customer service or hospitality valued.
• Organized and detail-focused.
• Curious and willing to learn tools and systems.

Responsibilities

• Handle inquiries across multiple channels with professionalism.
• Assist with itinerary support and adjustments.
• Share clear information and documentation guidance.
• Confirm travel arrangements and follow up for feedback.
• Maintain a friendly and patient tone while resolving concerns.

Skills

Strong communication abilities

Customer service experience

Organized and detail-focused

Curious and willing to learn

Passion for travel

Job description

As a Vacation Service Partner, you will guide travelers through planning and preparation, helping them choose options that match their lifestyles. You’ll provide recommendations, respond to questions, and support updates, ensuring that each trip feels easy and exciting.

Destiny&Co takes pride in offering thoughtful, personalized experiences.

Key Responsibilities

• Handle inquiries across multiple channels with professionalism.
• Assist with itinerary support and adjustments.
• Share clear information and documentation guidance.
• Confirm travel arrangements and follow up for feedback.
• Maintain a friendly and patient tone while resolving concerns.

Benefits

• Full remote flexibility.
• Travel perks and exclusive discounts.
• Supportive team environment.
• Growth opportunities.

What We’re Looking For

• Strong communication abilities.
• Experience in customer service or hospitality valued.
• Organized and detail-focused.
• Curious and willing to learn tools and systems.
• Passion for travel and people.