UX Researcher

RMG Digital; Greater London; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading consultancy is seeking a mid-senior level User Researcher to work on high-impact systems for a significant data-driven organization. You will lead end-to-end user research, engaging with varied user groups, and apply qualitative and quantitative methods. Strong experience in digital platforms and eligibility for UK Security Clearance are required. This role may involve occasional UK travel and offers a rate of less than £400 per day, with a duration of 3-6 months.

Qualifications

• Strong experience delivering research on complex digital platforms or services.
• Confidence running research independently, from discovery through to evaluation.
• Experience working in public sector, science, data or highly regulated environments.

Responsibilities

• Planning and leading end-to-end user research across complex digital products and services.
• Engaging with a wide range of users, including technical, operational and policy-focused stakeholders.
• Synthesize findings into clear insights that inform strategic decisions.

Skills

User research methodology

Stakeholder communication

Qualitative and quantitative analysis

Independent research management

Understanding of digital products

Job description

Are you a User Researcher who enjoys working on complex, high-impact systems where evidence, insight and usability really matter? We're looking for a mid-senior level User Researcher to join a leading consultancy, supporting a nationally significant, data-driven organisation delivering critical services used across government, industry and the public.

This role suits someone who's comfortable working with technical subject matter, diverse user groups and evidence-led decision making - and who can turn research into clear, actionable outcomes.

• Location:Kensington, London
• Start Date:January 2026
• Duration:3-6 months (potential to extend)
• Rate:<£400/day (inside IR35)
• Travel:Occasional UK travel may be required

What You’ll Be Doing

• Planning and leading end-to-end user research across complex digital products and services.
• Engaging with a wide range of users, including technical, operational and policy-focused stakeholders.
• Applying a mix of qualitative and quantitative methods to uncover user needs, behaviours and pain points.
• Synthesising findings into clear insights that inform design, delivery and strategic decisions.
• Working closely with designers, product managers and delivery teams within a consultancy setting.
• Supporting evidence-based decision making in a data-heavy, scientific and operational environment.

What You’ll Bring

• Strong experience delivering research on complex digital platforms or services.
• Confidence running research independently, from discovery through to evaluation.
• Experience working in public sector, science, data or highly regulated environments (strongly desirable).
• Excellent stakeholder communication and facilitation skills.
• A pragmatic, insight-led mindset with a focus on real-world impact.
• Eligibility for UK Security Clearance (SC).