UX ISG Lead

Morgan Stanley; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global financial firm is seeking a UX Team Lead to oversee projects for Institutional Securities. This role involves leading a team of designers, creating strategic design solutions and fostering a collaborative work culture. Requirements include 3-5 years of management experience, a relevant degree, and proficiency in design methodologies. Interested individuals will be expected to demonstrate clarity in handling complex design challenges. The position offers a supportive environment and opportunities for professional growth.

Benefits

Comprehensive employee benefits

Flexible working arrangements

Qualifications

• 3–5 years of experience managing medium to large sized teams.
• Portfolio demonstrating successful product releases.
• Fluency in design thinking methodologies.

Responsibilities

• Lead a team of UX designers for Institutional Securities.
• Create strategic design solutions that integrate into the Wealth Management product ecosystem.
• Foster a collaborative and creative work environment.

Skills

CSS

InVision

Balsamiq

HTML5

Information Architecture

UX

Usability

Wireframing

UI

Axure

Responsive Web Design

Sketch

Education

Bachelor's degree in design, computer science, or related field

Master's degree

Job description

The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E

• TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity design holistically in an immense product ecosystem and have gone the extra mile to create delight we want you!

Key Responsibilities

Leadership and Strategy

Lead a team of UX designers focused on delivering projects for Institutional Securities.

Guide the team in crafting strategic design solutions that not only meet user needs and business objectives of the individual product - but that also integrate seamlessly into the larger Wealth Management product ecosystem

Create opportunities for individual growth by providing constructive feedback and acknowledging contributions. Proactively look for opportunities where individual members can develop and expand on their strengths. Provide clarity on career paths roles and responsibilities and promotion requirements

Provide oversight in the discovery phase by leading collaborative workshops that define the problem that needs to be solved educates with research and data and clarifies the success metrics

Work closely with the UX Research team to define the research strategy by ensuring the objectives are clear and the approach will produce insights that help guide a successful experience

Minimize team blockers by listening to team feedback and suggesting ways to address conflict. Help designers feel supported so they can focus on day‑to‑day design work with minimal disruptions.

Support the larger UX team culture by fostering a collaborative and creative work environment. Intentionally craft moments that allow people to pause connect and get inspired.

Strategize ways to deepen client relationships by helping to identify the right moment in the customer journey to cross‑promote other financial products and introduce advisory services.

Design Execution

Employ a user centered approach to influence the product vision

Create simplicity out of complexity for experiences that have dense data & complex business requirements.

Demonstrate the ability to adjust and prioritize design scope effectively in response to changing needs and / or constraints

Contribute with hands‑on design support when needed to illustrate initial design directions or assist with deliverables

Push boundaries by leveraging data driven insights to craft intuitive engaging and impactful digital experiences

Collaboration and Communication

Partner regularly with other UX leads to exchange insights set design standards align on strategies to grow the firms UX maturity and (when necessary) coordinate dependencies across teams.

Collaborate across departments to inform project strategy roadmaps and design team engagement with the ability to advise coach and course correct when / if needed.

Build and maintain trusted relationships with senior product and technology stakeholders ensuring UX is seen as a strategic partner in driving innovation and delivering impactful solutions rather than a tactical resource

Help define strategic roadmaps in partnership with the product management team

Present innovative design work to senior management with a clear compelling narrative to gain alignment and secure buy‑in

Advocate for good user experiences by using stories from successful initiatives UX best practices and data illustrate how a human‑centered approach contributes to product success.

Relevant Experience and Mindset

A portfolio that demonstrates partnering with multiple departments on successful product releases

3-5 years of experience managing medium to large sized teams

Mastery managing the teams workload and deliverables

Bachelors degree in design computer science or related field; masters degree is a plus

Fluency in design thinking methodologies

Strong sense of design and current with the latest design methodologies

Current in the best practices for using design systems

You thrive in a collaborative explorative environment and value being on a diverse team that you can bounce ideas off of get critical feedback from and unite to mature design thinking in a large organization

You practice active listening and contribute to group situations (brainstorms audits critiques whiteboard sessions etc.)

You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined complex projects

You are resilient in the face of obstacles

You have a relentless desire to validate assumptions and uncover a problems root cause by testing learning and iterating

You constantly seek opportunities to evangelize and promote design thinking in a large organization

WHAT YOU CAN EXPECT FROM MORGAN STANLEY

We are committed to maintaining the first‑class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work‑life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Certified Persons Regulatory Requirements

If t his role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement

Interested in flexible working opportunities Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds talents perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting developing and advancing individuals based on their skills and talents.

Key Skills

CSS,InVision,Balsamiq,HTML5,Information Architecture,Ux,Usability,Wireframing,UI,Axure,Responsive Web Design,Sketch

Employment Type: Full-Time

Experience: years

Vacancy: 1