UX Designer | S3 | Digital Transformation | Milton Keynes

Santander Group; Milton Keynes; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A prominent financial institution in the UK is seeking a skilled UX Designer to enhance digital experiences across Retail and Business Banking platforms. This role focuses on end-to-end user-centered design, engaging with stakeholders, and producing design assets in a collaborative Agile environment. Candidates should have solid UX experience and a portfolio demonstrating relevant work. Part-time arrangements are also welcome.

Benefits

Discretionary performance-related annual bonus

8% salary pension contribution

30 days' holiday plus bank holidays

£6,000 car allowance

Company funded private medical insurance

Death-in-service benefit

Qualifications

• Practical experience in UX processes is essential.
• Able to share a portfolio with commercial projects.
• Familiar with accessibility standards (WCAG 2.1).

Responsibilities

• Work with stakeholders to understand requirements and validate solutions.
• Design wireframes, prototypes, and design assets.
• Support Agile team in creating user stories and QA processes.

Skills

Practical knowledge of design tools

Commercial UX experience

Accessibility experience

Front end knowledge of HTML and CSS

Excellent communication skills

Portfolio with commercial examples

Tools

Figma

Sketch

Zeplin

Job description

Overview

As our UX Designer you'll be working within a fast-paced environment responsible for the end-to-end user-centred design process, for projects across our Retail and Business Banking Digital platforms. This role will also focus on future looking projects, new features, and mobile app developments. As the User Experience Designer, you will provide support within your team, research and analysis, support ideation, prototyping, stakeholder engagement, validation with end-users to facilitate a process of iterative design / continuous improvement as you build out the user journey.

Responsibilities

• Working directly with business stakeholders and product owners to fully understand requirements, utilising appropriate UX research methods to ensure solutions are validated with users.
• Engaging the internal design community, utilising, and contributing towards the banks UI design standards.
• Designing wireframes, prototypes, and design assets.
• Supporting the team, in an Agile environment, in the creation of user stories and acceptance criteria to ensure effective QA of design assets and deliverables.
• Facilitating team workshops and ideation sessions.

Qualifications & Experience

• Practical knowledge of design tools. We use Figma, but understand if you've been using Sketch, Zeplin, or similar.
• Commercial UX experience using formal UX processes.
• Accessibility experience (WCAG 2.1).
• Front end knowledge of HTML and CSS.
• Excellent communicator, able to influence team members, stakeholders, and the wider business.
• Portfolio with commercial examples to share (if unable to share, provide a walkthrough of relevant examples).

Desirable

• We would also welcome part-time hours or job-share discussions.

Working pattern

We offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles). We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. We’re happy to discuss specific working patterns and arrangements within this hybrid approach during the recruitment process.

Additional opportunities

If you’re interested in this role but with part-time hours or a job-share we would still love to hear from you and discuss these.

Inclusion & Rewards

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We celebrate diversity and attract, retain and develop talented people through living our values of Simple, Personal, and Fair. How we’ll reward you: As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus.
• We invest 8% of salary into your pension, with employer contributions up to 12.5% if you contribute; cash options may be available.
• 30 days' holiday plus bank holidays, increasing to 31 days after 5 years’ service, with the option to purchase up to 5 contractual days per year.
• £6,000 car allowance per year.
• Company funded individual private medical insurance.
• Voluntary healthcare benefits at discounted rates (family private medical insurance, dental insurance, health assessments).
• Company-funded death-in-service benefit and income protection insurance, with optional additional life assurance and critical illness cover discounts.
• Share in Santander's success via share plans.
• Access to staff versions of Santander products and exclusive deals for employees.