Utilities Manager

Pointer Ltd; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading security solutions provider in Birmingham is seeking a Utilities Contract Manager to oversee operations across client sites. The ideal candidate will lead a team of engineers, ensuring high performance and customer satisfaction. Responsibilities include maintaining safety standards and building client relationships. The role requires strong experience in security or utilities management and provides a competitive salary along with career development opportunities.

Benefits

Competitive salary

Generous holidays

Flexible working options

Career development and mentoring

Health and wellbeing perks

Employee discounts

Qualifications

• Proven experience managing teams in security, utilities, or technical services.
• Strong knowledge of intruder, access control, and CCTV systems.
• Excellent leadership, organisational, and communication skills.

Responsibilities

• Lead a team of engineers delivering security systems.
• Ensure safety, compliance, and quality standards.
• Build strong client relationships.

Skills

Team management in security, utilities, or technical services

Knowledge of intruder, access control, and CCTV systems

Leadership and communication skills

Problem-solving mindset

Commitment to safety and quality

Flexibility to travel

Tools

Honeywell Galaxy

Job description

Utilities Contract Manager | Pointer Ltd |

Join a team where people come first.

With over 50 years of excellence in electronic security and fire detection, Pointer Ltd is a trusted, values‑driven business built on passion, respect, integrity, delivery, and expertise. Our 200‑strong UK team delivers top‑tier service to blue‑chip clients—and we’re growing.

We’re looking for a Utilities Contract Manager to lead operations across client sites, driving high performance, compliance, and customer satisfaction. If you’re an inspiring leader with a track record in technical or utilities management, this is your chance to shape success at an Investors in People Gold‑accredited employer on our journey to Platinum.

What You’ll Do

• Lead and support a team of engineers delivering intruder detection, hatch protection, and security systems.
• Drive operational excellence—ensuring safety, compliance, and quality standards.
• Build strong client relationships and deliver service that exceeds expectations.
• Coach, develop, and empower your team to grow and perform at their best.
• Identify opportunities to improve efficiency and customer experience.

What You Bring

• Proven experience managing teams in security, utilities, or technical services.
• Strong knowledge of intruder, access control, and CCTV systems (Honeywell Galaxy ideal).
• Excellent leadership, organisational, and communication skills.
• A proactive, problem‑solving mindset and commitment to safety and quality.
• Flexibility to travel across the Midlands, with some work in the North Wales.

Why Pointer?

We don’t just offer a job – we build careers. Expect:

• Competitive salary + pension + annual review
• Generous holidays & flexible working options*
• Career development, mentoring & training support
• Health & wellbeing perks including life assurance & private GP
• Employee discounts & referral bonuses
• Role Dependant

Be part of a team that delivers with expertise, acts with integrity, and makes a real difference.

Apply now direct or send your CV to [e-mail].