Urgent Care GP - East Kent Visiting (Bank)

NHS; Ashford; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A healthcare provider in the UK seeks a Home Visiting GP to deliver urgent care to patients in East Kent. The role includes performing assessments and treatments for housebound patients. Ideal candidates will have a GMC certification and strong communication skills. The position offers flexible working hours and requires completion of essential training. This role is critical for ensuring timely, safe, and effective care, allowing GPs to engage directly with the community in a home-visiting capacity.

Qualifications

• Current Hepatitis B immunity certificate.
• Experience within medical/surgical/A+E/paediatrics or mental health.

Responsibilities

• Undertake home visits for patients allocated through IC24 dispatch systems.
• Assess, diagnose, treat and prescribe within scope of practice.
• Manage palliative and end-of-life symptoms.
• Document consultations and handovers accurately.
• Contribute to training and continuous improvement.

Skills

Ability to work under pressure

Good communication skills in written and spoken English

Flexible, caring and empathetic

Professional approach

Education

Current GMC certificate

MRCGP graduate

Vocational training certificate or equivalent

Tools

Basic computer literacy

Mobile phone communication skills

Job description

Job Purpose

To deliver high‑quality, mobile urgent care to patients in their own homes across East Kent. The Home Visiting GP will provide face‑to‑face assessment and treatment for patients who are housebound, end‑of‑life or clinically triaged for a home visit following an NHS 111 disposition (CAT 3 or 4). Working with IC24 drivers and dispatch teams, the role ensures patients receive timely, safe and effective care within the community.

Hours

As per rota: Kent 19:00–08:00 weekdays / 24 hours weekends.

Key Responsibilities and Accountabilities

• Undertake home visits for patients allocated through IC24 dispatch systems using CLEO on Toughbook devices.
• Assess, diagnose, treat and prescribe appropriately within scope of practice and IC24 formulary.
• Manage palliative and end‑of‑life symptoms in line with local guidelines.
• Prioritise visits based on clinical urgency and available resources.
• Liaise with community nursing, pharmacy, paramedic and primary care teams to support continuity of care.
• Document all consultations and handovers accurately and promptly.
• Escalate safety concerns to on‑call Service Manager and ICB as per escalation protocol.
• Contribute to training, audit and continuous improvement initiatives.
• Consult with patients whose clinical details are passed from the call centre following NHS 111 Pathways assessment, as walk‑ins, redirected from A&E or via IC24 Coordinator.
• Advise patients over telephone after referral from NHS 111 or the call centre who require professional advice, including ambulance and ED triage.
• Represent IC24 in a professional manner when in contact with the general public and other professionals.
• Work as a doctor as required by service demands during a session, or to provide cover as an IC24 Doctor on the rota or in other work settings.
• Be responsible for prioritisation and timeliness of all consultations.
• Work with the management team, together with other colleagues, to maximise effective and efficient delivery of care to patients.
• Promote close teamwork between colleagues and continually strive to improve the service.
• Be available for meetings and appraisals as required.
• Regularly update personal clinical skills and knowledge.
• Work within the prescribing formulary taking account of minimum recommended length of prescribed treatment.
• Operate effectively within the framework of the IC24 operational policies, procedures and ethos.
• Maintain all patient confidentiality and adhere to data protection rules as per shift handbook.
• Assist colleagues in the provision of the service to a high professional standard.
• Communicate with appropriate base by mobile phone / radio.
• Ensure that all operational information is distributed to colleagues as necessary.
• Ensure that patient care is of the utmost concern in all actions performed.
• Answer and manage any enquiries as and when necessary.
• Maintain and continuously improve the quality service to our patients.
• Contribute to the design and implementation of patient‑related audits to improve care and safety.
• Ensure timely completion of required essential learning.
• Plan service development and performance management.
• Lead on Quality and Outcomes (QOF) achievements.
• Refer patients to an alternative care setting or treat and discharge as appropriate.
• Identify areas of work for collaboration and joint working with other organisations to ensure continuity of care.
• Contribute to primary care locality meetings and update on best practice.
• Create a culture within IC24 based on shared values, mutual respect and the care and welfare of patients and colleagues.
• Promote a learning environment, exploiting opportunities to develop innovative approaches to meeting specific needs.
• Develop knowledge of local and national guidance relating to contracts, primary and urgent care, including local STPs.
• Strive to build excellent working relationships with other IC24 colleagues and partners.

Flexibility

Hours of work may include evenings, weekends, daytime and overnight sessions, including bank holidays, on a rota and/or a first and second on‑call cover at IC24 sites as well as visiting and remote work. Flexibility around base location if the service changes due to unforeseen circumstances.

Technical

IC24 places a considerable emphasis on IT. Computer, mobile phone and keyboard skills of a basic, but accurate nature will need to be mastered at an early stage. Training will be provided.

Quality Standards and Clinical Governance

• Work within the clinical governance structures of IC24 to ensure the highest standards of patient care.
• Complete and maintain all required essential learning in a timely manner.
• Assist the management team in identifying savings and increased revenue within the locality and help to implement appropriate changes.
• Plan service development and performance management.
• Undertake face‑to‑face assessment and treatment of presenting patients who walk into the service, in accordance with the relevant protocols.
• Lead on Quality and Outcomes (QOF) achievements.
• Refer patients to an alternative care setting or treat and discharge as appropriate.
• Identify areas of work for collaboration and joint working with other organisations to ensure continuity of care.
• Contribute to primary care locality meetings and update on best practice.

Person Specification

General – Essential
• Ability to work under pressure, manage demanding workloads.
• Aware of needs of patients, relatives and carers.
• Adhere to and abide by confidentiality requirements.
• Ability to cope with patients under extreme stress from both social and clinical circumstances.
• Ability to handle change and unexpected urgent requirements.
• Good communication skills in written and spoken English.
• Flexible, caring and empathetic.
• Self‑motivated.
• Professional approach.
• Presentable appearance.

Qualifications – Essential

• Current GMC certificate.
• MRCGP graduate.
• Vocational training certificate or equivalent, or pursued VTS training for a period of time.
• Current Hepatitis B immunity certificate.

Qualifications – Desirable

• Experience within medical/surgical/A+E/paediatrics or mental health.
• Current resuscitation certificate.
• Full membership of a medical indemnity organisation.
• Out-of-hours experience in any setting.
• Primary care experience working in other specialities.

Experience – Essential

• Primary care home visiting.
• Triage.
• Face‑to‑face consultation.

Experience – Desirable

• Management.
• Audit.
• Research.
• Practice‑based commissioning.

Practical Skills – Essential

• IT: basic computer literacy (training available).
• Good telephone manner, clear speech.
• Good record keeping.
• Communication and listening skills.
• Ability to work in a multi‑professional team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see the NHS Careers website (opens in a new window).

Job Locations

• William Harvey Hospital – Kennington Rd, Willesborough, Ashford, Kent, TN23 0LZ.
• Queen Elizabeth The Queen Mother Hospital (QEQM) – St Peters Road, Margate, CT9 4AN.
• Kent and Canterbury Hospital (K&C) – Ethelbert Road, Canterbury, CT1 3NG.

Salary

£54.59 to £58.69 an hour.

Contract

Bank.

Working Pattern

Full‑time, Part‑time, Flexible working.

Date Posted

13 December 2025.

Reference Number

B0214-25-0067.

Employer Details

Integrated Care 24 Ltd

Address: William Harvey Hospital – Kennington Rd, Willesborough, Ashford, Kent, TN23 0LZ.

Employer Website

https://careers.ic24.org.uk/ (opens in a new tab).