Upscale Casual Waiter/Waitress – Palm Court Guest Service

The Langham, London; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel in London is seeking a Casual Waiter/Waitress to join its renowned Palm Court lounge. The ideal candidate will bring previous experience in hospitality, exceptional customer service skills, and a passion for food and beverages. Responsibilities include ensuring impeccable service and cleanliness, along with engaging guests in a friendly manner. This role operates on a casual contract, providing flexible work hours and various benefits such as meals on duty and discounts across the hospitality group.

Benefits

Uniform and meals on duty

Annual holidays

Discounted accommodation across Langham Hospitality Group

Company pension plan

Learning and development opportunities

Eye care vouchers

Colleague recognition system

Discounts on food & beverage

Qualifications

• Previous experience in a similar restaurant or hospitality environment.
• Ability to anticipate guest needs and go the extra mile.
• Clear conversational English language skills.

Responsibilities

• Welcome guests to Palm Court in a friendly and engaging manner.
• Provide prompt, friendly and efficient service.
• Ensure that all cutlery, crockery, and trays are spotless and clean.

Skills

Customer service skills

Attention to detail

Passion for food & beverage

Job description

A prestigious hotel in London is seeking a Casual Waiter/Waitress to join its renowned Palm Court lounge. The ideal candidate will bring previous experience in hospitality, exceptional customer service skills, and a passion for food and beverages. Responsibilities include ensuring impeccable service and cleanliness, along with engaging guests in a friendly manner. This role operates on a casual contract, providing flexible work hours and various benefits such as meals on duty and discounts across the hospitality group.