Underwriting Operations Lead

CBSbutler Holdings Limited; Greater London; Hybrid; GBP 80,000 - 95,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Underwriting Operations Lead based in Greater London. In this pivotal role, you will oversee underwriting operations across multiple lines of business and drive improvements in efficiency and compliance. You'll work directly with underwriters, ensuring high-quality operational delivery and strong governance. The ideal candidate will have extensive experience in London Market underwriting, team leadership skills, and familiarity with relevant insurance systems. This hybrid position offers a competitive salary plus benefits.

Benefits

Bonus

Benefits

Qualifications

• Strong hands-on experience in London Market underwriting operations.
• Solid knowledge of London Insurance Market systems.
• Proven experience partnering with underwriters and senior leadership.

Responsibilities

• Lead day-to-day underwriting operations across multiple business lines.
• Act as the primary operational partner to underwriters and senior stakeholders.
• Improve processes across submissions, policy admin, bordereaux, sanctions, and issuance.

Skills

Hands-on experience in London Market underwriting operations

Knowledge of London Insurance Market systems (DCOM, SDC, PPL, Eclipse, Subscribe)

Experience partnering with underwriters and senior leadership

Understanding of the end-to-end policy lifecycle

Team leadership experience

Job description

Underwriting Operations Lead

London Market | London (Hybrid - 3 days office)

80,000-£95,000 + Bonus + Benefits

We are seeking an experienced Underwriting Operations Lead to optimise underwriting operations across London Market platforms in a key permanent leadership role.

Working closely with underwriters and underwriting management, you will drive high-quality operational delivery, strong governance, and continuous process improvement, while leading underwriting support teams and ensuring efficient, compliant end-to-end workflows.

Key Responsibilities

• Lead day-to-day underwriting operations across multiple business lines.
• Act as the primary operational partner to underwriters and senior stakeholders.
• Improve processes across submissions, policy admin, bordereaux, sanctions, and issuance.
• Ensure audit readiness, data quality, and regulatory compliance.
• Lead, mentor, and develop underwriting operations teams.

Skills & Experience

• Strong hands‑on experience in London Market underwriting operations.
• Solid knowledge of London Insurance Market systems (DCOM, SDC, PPL, Eclipse, Subscribe,
• Proven experience partnering with underwriters and senior leadership.
• Understanding of the end‑to‑end policy lifecycle.
• Team leadership experience; transformation or systems implementation exposure desirable.

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.