UK Destination Manager

Travel Trade Recruitment; Remote; GBP 40,000 - 45,000; Full time

Job summary

A leading adventure travel company is seeking a UK Destination Manager with expertise in the walking and hiking holiday market. The successful candidate will work in a fully remote environment, leading a team and ensuring outstanding customer service. Responsibilities include managing product growth, reporting, and fostering client relationships. The role offers a competitive salary up to £45k per annum, bonuses, and additional benefits like wellness allowances and training opportunities. This position is suited for individuals passionate about adventure travel and eager to contribute to a growing team.

Benefits

Wellness allowances

Travel opportunities

Flexible work environment

Training and development opportunities

Qualifications

• Experience working with product and contracting in a Tour Operator setting.
• Broad experience in sales and operations related to adventure travel.
• Prior work experience within a product department focusing on walking and hiking.

Responsibilities

• Support and inspire new and existing clients in the adventure travel industry.
• Make key decisions related to UK walking and hiking products.
• Grow and develop a team while managing revenue for the region.
• Ensure high-quality customer experiences throughout the client journey.
• Handle bookings and work with providers to ensure service delivery standards.

Skills

Extensive experience in the UK walking and hiking holiday market

Sales and operational experience

Ability to ensure outstanding customer experience

Proactive problem-solving skills

Job description

Exciting opportunity to join one of Australia's most innovative adventure Tour Operators as their UK Destination Manager. We are seeking a Travel Professional with extensive experience in the UK walking and hiking holiday market, who has experience working withing product and contracting for the UK, but with broad all round operational, sales and service experience for this varied role. If pounding The Peak District and exploring The Lake District is your passion and expertise, then this could be a fantastic next career move! With a salary up to £45k pa plus bonus and benefits, along with this being a fully remote role (within the UK), this is a rare opportunity in specialist Tour Operations.

JOB DESCRIPTION

• In this exciting and fulfilling role you will be working within the dynamic adventure travel industry, supporting and inspiring new and existing clients
• As a Destination Manager you will work as a people and product leaders who makes key decisions on their UK walking and hiking product.
• You will be responsible for the growth, development and reporting for your team and revenue for their region.
• This position will begin with a two direct reports, but the team will grow with the product
• Destination Managers must be proactive in identifying any potential issues, finding solutions and ensuring that your area gets the marketing, product and systems development and any other resources it needs to meet both the expectations of our customers and those of the company.
• Destination Managers will also be the heroes responsible for ensuring outstanding customer experience continues across the client journey.
• In terms of the day to day focus of this role the UK destination manager is responsible for taking bookings from sale and working with providers on the ground to ensure we deliver accommodation and associated services to the highest standard.

EXPERIENCE REQUIRED

You will have previous experience of this niche product offering, so must have experience of working for a Tour Operator with a product department, specifically focusing on UK walking, hiking and adventure. Prior to product you will have broader sales and operation experience from a Tour Operator, to enable you to combine all these skills.

THE PACKAGE

Starting salary is dependent on experience but between £40k pa and £45k pa. This is a great place to work, with an engaged group of staff and excellent work environment. Our clients have high expectations of our team and in return we want our staff to be adventurous, active, authentic and fun. They will give you ample opportunity for training and development both internal and externally. You will work in a flexible, casual workplace and receive a competitive base salary with the potential to earn a bonus. They also offer wellness allowances and travel opportunities. If you have what it takes and want to join a thriving and innovative company that is passionate about adventure travel, then we want to hear from you!

INTERESTED?

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on 0121 4509776 or [e-mail]. Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have the right to work full-time in the UK and be based in the UK. Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.