Triage Officer - Safeguarding & Family Support (Hybrid)

London Borough of Hillingdon; Greater London; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A public service organization is looking for a compassionate and motivated Triage Officer in Greater London. The role involves providing crucial support to children and families in need, ensuring effective communication during the triage process, and identifying urgent cases. Candidates should have experience working with vulnerable families and possess excellent communication skills. This position offers hybrid working, a 36-hour workweek, and a range of benefits, reinforcing the organization's commitment to community well-being.

Benefits

Flexible Working Hours

Generous Holiday Entitlement

Health and Wellbeing programs

Pension Scheme

Mental Health Support

Qualifications

• Experience working with vulnerable families is essential.
• Good knowledge of IT systems required.
• Must have excellent communication skills.

Responsibilities

• Provide a first point of contact for children and families.
• Gather and analyse information to ensure appropriate support.
• Identify risks or emergencies and manage difficult conversations.

Skills

Compassion

Good communication skills

Ability to multitask

Understanding of social care

Experience working with vulnerable families

Job description

A public service organization is looking for a compassionate and motivated Triage Officer in Greater London. The role involves providing crucial support to children and families in need, ensuring effective communication during the triage process, and identifying urgent cases. Candidates should have experience working with vulnerable families and possess excellent communication skills. This position offers hybrid working, a 36-hour workweek, and a range of benefits, reinforcing the organization's commitment to community well-being.