Triage Nurse - Community Nursing

Midlands Partnership NHS Foundation Trust; Cheadle; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in the UK is seeking a passionate Triage Nurse to join their community nursing team. This full-time role involves remote triage of patient calls and referrals, ensuring high standards of patient care. Ideal candidates will have community nursing experience and NMC registration. The position offers various shifts covering seven days a week, with extensive support for career development and wellbeing initiatives.

Benefits

Generous annual leave

Flexible working options

Health and wellbeing support

Free flu vaccinations

Travel expenses covered for community work

Qualifications

• Enthusiastic and innovative Band 5 NMC Registered Nurse.
• Knowledge of clinical aspects of community nursing.
• Experience in remote patient assessments.

Responsibilities

• Provide remote triage for community nursing teams.
• Make decisions based on triage to ensure patient safety.
• Liaise with patients and support services for effective care.

Skills

Community nursing experience

Clinical decision making

Symptom management

Palliative and end of life care

Wound care

Education

NMC Registered Nurse

Job description

Go back Midlands Partnership NHS Foundation Trust

Triage Nurse - Community Nursing

The closing date is 05 January 2026

We are looking for an enthusiastic, innovative and engaging Band 5 NMC Registered Nurse, who has a distinct passion for the delivering high quality patient care within community services.

You will be joining our North Alliance LAP Service on a full-time basis to provide remote triage of calls and referrals made to the North community nursing teams.

As a triage staff nurse you will be expected to have professional and clinical knowledge of community nursing. Whilst not providing regular face to face patient contact you will need to maintain an up to date knowledge of the clinical aspects of community nursing in order to resolve clinical queries over the phone and to enable effective remote assessment and clinical triage. To ensure to a high standard of care is provided, occasional delivery of care to patients in a community setting in order to maintain up to date clinical experience.

You will be based at Weaver House, Cheadle. Due to the nature of this role shifts are 7-3pm,9-5pm or10-6pm covering 7 days a week.

Main duties of the job

Making appropriate decisions following comprehensive remote triage to ensure the safe management, and allocation visits where needed, in response to calls and referrals received by the community nursing service.

As part of this role you will also be required to:

Determine eligibility of patients referred to the service and collect additional information to support decision making. To transfer or redirect referrals to appropriate internal or external services as appropriate.

Liaise with patients; families; carers and other service providers to support clinical decision making to identify appropriate management of referrals and messages. This may include providing advice on self-management; transfer to other services or adding contacts for home visits or clinic appointments.

Liaise with nurse in charge of the appropriate nursing team to allocate urgent visits and to discuss potentially complex referrals.

To review all referrals and messages to the community nursing service, this will include an understanding of the following areas of care:

• Symptom management of deteriorating patients.
• Palliative and end of life care.
• Wound care.
• Bladder catheter and bowel care.
• Recognition of deteriorating patients and potentially life threatening conditions.
• Complex patients with co-morbidities.

(NB. This list is not extensive)

About us

By joining Team MPFT, you will be helpingyour communities and in return for this, we will support you by;

• Supporting your career development and progression
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note, we may be required to close this vacancy early if we receive a high volume of applications.

Job responsibilities

For further information of this role please see attached the job description and person specification.

Person Specification

Shortlisting

• Experience of working as a Community Nurse.
• Supporting service users, families and carers in dealing with people with nursing needs.
• Clinical knowledge relevant to the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Midlands Partnership NHS Foundation Trust