Tri-Lingual Customer Service Specialist (FR/Dutch/EN)

Language Matters; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An international organisation in the United Kingdom is looking for a French, Dutch, and English Customer Service Representative. The role involves managing customer orders, resolving issues, and ensuring account records are updated. Ideal candidates will possess strong communication skills and a proven background in customer support. This position offers a flexible hybrid work schedule and opportunities for professional growth within a dynamic team environment.

Qualifications

• Previous experience in customer care, sales administration, or client support.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage customer orders, processing sales orders and handling invoices.
• Proactively deal with returns, delivery, and order issues.
• Be the first point of contact for customer order queries via phone and email.
• Ensure all client account records are kept up to date.
• Work alongside the sales team and other departments as required.

Skills

Fluency in French

Fluency in Dutch

Fluency in English

Strong communication skills

Organisational skills

Job description

An international organisation in the United Kingdom is looking for a French, Dutch, and English Customer Service Representative. The role involves managing customer orders, resolving issues, and ensuring account records are updated. Ideal candidates will possess strong communication skills and a proven background in customer support. This position offers a flexible hybrid work schedule and opportunities for professional growth within a dynamic team environment.