Treatment Manager

Ministry of Justice; Leicester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A governmental agency in the UK is seeking a Treatment Manager to oversee the delivery of Accredited Programmes and Structured Interventions aimed at addressing offending behaviour. The successful candidate will provide professional supervision to Programme Facilitators, ensuring that programs meet required standards. Responsibilities include quality oversight, managing risks, and offering professional development opportunities. Competitive benefits include annual leave, pension, and training opportunities.

Benefits

Annual leave of 25 days, increasing to 30 days after five years

Training and development opportunities

Flexible benefits and childcare vouchers

Qualifications

• Experience of working within the Criminal Justice or Social Care sector.
• Ability to motivate groups and individuals to participate fully in programmes.
• Experience of prosocial modelling / motivational interviewing.

Responsibilities

• Quality oversight of Accredited Programmes and Structured Interventions.
• Provide professional supervision and development support to Programme Facilitators.
• Manage risks presented by people on Probation.

Skills

Experienced Programmes Facilitator

Knowledge of group dynamics

Good written and ICT skills

Effective verbal skills

Education

Trained in delivery of Accredited Programmes

Job description

Overview

The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court.

The role will be regionally based and reports directly to a Programme Manager for their area. They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities.

The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes. This will be done through video monitoring, feedback and group supervision.

The job holder will provide 'On Call' cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled, including evenings and weekends.

Responsibilities, Activities & Duties

• Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed
• Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery
• To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood
• Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required
• To co‑ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists
• Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under‑performance or poor quality to the Programme Manager
• Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner
• To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation
• To deliver accredited and non‑accredited programmes where required to maintain accreditation

Competencies

• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Working Together
• Changing and Improving
• Managing a Quality Service

Essential Experience

• Experienced Programmes Facilitator, trained in the delivery of two Accredited Programmes with knowledge and understanding of the theoretical underpinnings (as per Theory Manual) of each of the programmes
• Experience of working within the Criminal Justice or Social Care sector
• A knowledge and understanding of group dynamics and an ability to motivate groups and individuals to participate fully in programmes
• Experience of prosocial modelling / motivational interviewing and challenging inappropriate language and behaviour
• Experience of supporting others to evidence the ability to support staff in professional practice

Ability

• Good written and ICT skills
• Effective verbal skills to interact and communicate with a range of audiences
• Ability to undertake the Intervention Services generic Treatment Management Training
• Ability to work towards Training and Assessment Skills for Intervention Specialist (TASIS) Qualification
• Ability to assist with the Behaviours Application Form questions within the word limit

Other Experience

• Presentation Level of security checks required DBS Standard

Benefits

The MoJ offers a range of benefits: Annual Leave, Pension, Training, Networks, Eligibility and Support.

• Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.
• Leave for part‑time and job share posts will be calculated on a pro‑rata basis.
• The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).
• The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Employee‑run networks are available for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and LGBTI employees.
• Family friendly policies such as reduced hours or job share; access to flexible benefits such as voluntary benefits, retail vouchers and discounts; eligibility for childcare vouchers or Tax Free Childcare; paid paternity, adoption and maternity leave; free annual sight tests for employees who use computer screens.

Eligibility

All candidates are subject to security and identity checks prior to taking up post.

Support

• Family Friendly policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• Support with childcare vouchers or alternative government childcare support schemes.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Recruitment

We recruit by merit on the basis of fair and open competition, as outlined by the Civil Service Commission's recruitment principles. If you believe the recruitment process has breached these principles, you may raise a formal complaint following the order: 1) To Transformative Business Services; 2) To Ministry of Justice Resourcing team; 3) To the Civil Service Commission.

Disability Confident

MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attracting, retaining and investing in talent wherever it is found.

Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria.

Redeployment Interview Scheme

MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.