Travel Sales Consultant

Thomas Cook; Brighton; On-site; GBP 25,000 - 45,000; Full time

Job summary

An innovative travel agency is seeking passionate individuals to join their expanding team in Brighton. This role offers the unique chance to work in a vibrant, customer-focused environment that emphasizes tailor-made luxury travel. As part of a dynamic team, you will leverage your consultative sales skills to enhance travel experiences for a diverse clientele, including the LGBT community. With a competitive salary, uncapped commission, and opportunities for personal growth, this position is perfect for those who are travel enthusiasts and thrive in a collaborative atmosphere. Join a company that values its employees and celebrates success together!

Benefits

Competitive salary

Uncapped commission scheme

Travel discounts

22 days holiday

Pension

Incentivised sales environment

After work soirees

Unique opportunity to join a reputable start-up

Qualifications

• Sincere interest in the brand's purpose and a passion for travel.
• Consultative sales expert with a knack for understanding customers.

Responsibilities

• Provide first-class service and enhance customer travel experiences.
• Work collaboratively within a supportive team to achieve targets.

Skills

Consultative sales

Customer service

Teamwork

Proactivity

Target-oriented

Interest in travel

Job description

Tired of watching busy shoppers walk past your travel agency and not walk in? Bored of scraping the barrel of enquiries? Looking for a new challenge? You found it!

We’ve got some exciting new opportunities coming up and are expanding even more since our relocation to Brighton in 2018. We’re totally transparent about our activity and would love to give you an update on what team OOO have been up to!

• 21 new talented people have joined OOO in this past year!!!
• The growth – we’ve not just been hiring in our Travel Concierge team, but we have new talent on board supporting Business Development and Marketing – adding some real value to our growth.
• We work in partnership with TravelGay, the world’s largest LGBT travel and lifestyle website. They have revolutionised the travel industry for the LGBT community and are still growing!
• We don’t just sell in the UK. Brexit got boring and the grass in the USA is certainly greener!
• We are committed to developing our staff and promoting from within, which has paved the way for some of our existing staff to take on more senior team leader positions.
• As well as the occasional apres work soirée to reward some stellar success the team has already achieved.

What’s behind this success?

Our founder Darren Burn had the vision to create a tailor-made travel brand that offered all customers peace of mind when booking luxury travel. Upon opening a new office in Brighton, Darren brought on board a talented Sales Manager to lead, develop and drive the team. Jared is skilled in developing sales strategies and, with Darren, has recruited a dedicated team of travel experts whose backgrounds include:

• Travel Recruitment Specialists
• Experienced cabin crew
• Skilled tailor-made travel sales experts
• Globe trekkers – first-hand destination advice

Our niche market knowledge and focus for the LGBT consumer provides great peace of mind for some of our customers, but we don’t just focus on LGBT – we cater to everyone and our message is simple – “tailor-made luxury travel, no matter who you love”. We are never short of enquiries and need a team of superstars to help uphold our ethos, values and deliver our standard of amazing service.

We can relate to our customers; some of us have experienced challenges as LGBT travellers and that’s why we can deliver assurance in our services. We’ve gone the extra mile to ensure our supplier relationships benefit our customers.

Requirements:

• Sincere interest in our brand’s purpose – the fact that you’re already here reading this is a great start!
• Travel addict!!! You probably spend your downtime reminiscing about that time you went backpacking or thinking about the next adventure you have planned.
• Consultative sales expert – style-wise we’re definitely more Steve Jobs than Donald Trump – and you will have a natural gift for understanding customers and spotting opportunities to upsell and enhance their travel experiences.
• Proactive – by this stage, your curiosity has already beaten you and you’ve probably googled us and read our reviews, armed with a list of questions now that your interest is fuelled. You’re someone who makes things happen – and loves to self-develop.
• Customer-centric – the customer is king & queen in our book! 1st class service comes naturally to you – and you know the benefit of it.
• Teamwork – you enjoy working hard as part of a supportive, fun team who will challenge you to achieve your best.
• Target-oriented – hungry for success you don’t just aim to hit target – you want to smash it every month and bask in the praise and rewards of your efforts. You know the value of a consistent approach.

Benefits:

• A competitive basic salary & an uncapped commission scheme
• A unique opportunity to join an already reputable start-up brand
• Incentivised sales environment – from bar tabs to familiarisation trips, we have great prizes up for grabs
• After work soirees – celebrating success is important to us
• The chance to help define our culture
• Travel discounts for you
• 22 days holiday, rising to 25 days upon completion of a 6-month probationary period
• Pension