Travel Customer Service

Remotetravelcareers; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A remote travel services company is seeking a Travel Customer Service representative to assist clients with bookings and travel inquiries. This full-time or part-time role requires strong communication skills and a customer-friendly approach. You will provide support through various channels, ensuring customer satisfaction. The position also offers flexible scheduling and opportunities for growth while working from home.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Previous experience in customer service or hospitality is a plus.
• Ability to stay organized and pay attention to detail.

Responsibilities

• Assist customers with booking flights, hotels and transportation.
• Provide clear and friendly support through phone, email or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication

Customer service skills

Typing

Data Entry

Basic Math

Computer Skills

Job description

Overview

We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You’ll ensure customers receive fast clear and friendly assistance all while working remotely.

Responsibilities

• Assist customers with booking flights, hotels and transportation.
• Provide clear and friendly support through phone, email or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day‑to‑day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.

Friendly helpful and patient with customers.

Previous experience in customer service or hospitality is a plus but not required.

Job Type

Remote Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Experience: years

Vacancy: 1