Travel consultants - Japan specialists

C&M Travel Recruitment Ltd; Greater London; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A luxury travel agency in Bristol is seeking travel consultants with a passion for Japan. The role involves creating personalized itineraries and consulting with clients to identify their travel needs. Applicants should have travel or work experience in Japan, excellent communication, and strong customer service skills. The position offers a salary range of £24,651 to £26,152, with potential commission and benefits. A hybrid working model is available after probation.

Benefits

Salary plus commission

Flexible working options

Continual learning and development

Qualifications

• Experience of travelling/working in Japan with a passion for the country.
• Customer service or sales experience is required.
• Excellent communication skills are essential.

Responsibilities

• Consult with clients to identify their individual holiday requirements.
• Create tailor-made itineraries based on client requirements.
• Work to achieve sales targets and convert enquiries to sales.
• Coordinate all aspects of client bookings for successful delivery.
• Conduct final quality checks on travel documents.
• Engage in continuous learning and development.
• Undertake familiarisation visits.

Skills

Experience of travelling/working in Japan

High level of customer service

Excellent communication skills

Education

Well educated

Job description

Travel consultants – Japanese specialists required for this luxury tour operator based in Bristol, ideally office based but they will consider hybrid or from home (depending on experience). They are looking for 5 people well travelled in Japan and a real passion for the country and culture. They are happy looking at people looking to step into the travel industry. Salary between £24,651 and £26,152 plus up to £5k commission in the first year, rising with time plus benefits.

Responsibilities

• Consult with clients by telephone, on video call, via email and in person at their offices or travel industry events to identify their individual holiday requirements to Japan
• Create high-quality tailor‑made itineraries for direct and trade clients based on their requirements
• Work to achieve individual and team sales targets; converting both tailor‑made and small group tour enquiries to sale; maximizing value from each enquiry
• Co‑ordinate all aspects of the client booking, including reservations, to ensure successful delivery of trip
• Conduct final quality check of travel documents to ensure high quality, accurate information is received by the client
• Take a proactive approach to learning and development to ensure your sales skills, customer service and product knowledge is always improving
• Undertake familiarisation visits

Qualifications

• Experience of travelling/working in Japan with a real passion for the country
• A high level of customer service or sales experience
• Excellent communication skills
• Well educated

Additional Information

• Ideally office based or hybrid after passing probation.
• 4 Saturdays per year max, mainly Monday to Friday 37.5 hours per week, shifts between 9am and 6pm
• Start date early September.

If you are interested in the above role please apply online or send your CV to [e-mail] quoting DT.

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates.