Trauma-Informed Refuge Team Leader (Flexible Hours)

AWD online; England; On-site; GBP 31,000; Full time

Job summary

A specialist support service in the UK seeks a Team Leader to oversee frontline staff delivering trauma-informed, person-centred domestic abuse services. The role involves supervision, ensuring compliance with safeguarding, and strategic development. Candidates must have experience in managing staff within domestic abuse or social care services and demonstrate strong communication and organizational skills. Benefits include annual leave, flexible working, and comprehensive health cover.

Benefits

25 days annual leave plus Bank Holidays

Flexible working arrangements

Comprehensive health cover

Free health cover for children under 18

24/7 GP advice line

Free counselling services

Monthly paid wellbeing hour

Supportive team culture

Qualifications

• Experience supervising or managing staff within domestic abuse or social care services.
• Understanding of safeguarding adults and children.
• Experience delivering person-centred support.

Responsibilities

• Supervise and support frontline staff.
• Ensure efficient and safe service delivery.
• Manage staff performance and conduct appraisals.

Skills

Supervising staff

Trauma-informed support

Safeguarding knowledge

Organizational skills

Excellent communication

IT skills

Education

Relevant qualification in social work or related field

Job description

A specialist support service in the UK seeks a Team Leader to oversee frontline staff delivering trauma-informed, person-centred domestic abuse services. The role involves supervision, ensuring compliance with safeguarding, and strategic development. Candidates must have experience in managing staff within domestic abuse or social care services and demonstrate strong communication and organizational skills. Benefits include annual leave, flexible working, and comprehensive health cover.