Transport Support Operator

La Gesta; Spalding; On-site; GBP 24,000 - 30,000; Full time

Job summary

A logistics solutions provider in Spalding is seeking a Transport Support Operator to join their team. This full-time role involves ensuring efficient transport operations, despatching drivers, and resolving operational issues. Candidates should possess excellent communication skills, attention to detail, and the ability to work independently, under pressure. Benefits include a competitive pension scheme, annual leave, and wellness programs. Be part of a culture that values employee development and teamwork.

Benefits

Annual Leave of 20 days

Pension scheme with 4.5% contributions

Life Assurance - 3x salary

Employee Assistance Programme

Eye Care Vouchers

Reward & Recognition programs

Employee discounts platform

Qualifications

• Must be adaptable with a positive attitude.
• Strong communication skills needed for information delivery.
• Good prioritization skills to meet deadlines.

Responsibilities

• Deliver efficient performance for the transport function.
• Despatch outbound drivers with accurate paperwork.
• Monitor vehicle progress and escalate issues appropriately.

Skills

Attention to detail

Ability to work without direct supervision

Excellent communication skills

Good standard of computer literacy

Ability to work efficiently under pressure

Tools

MS Office

Job description

Overview

Fowler Welch (Part of the Culina Group) operates in the fresh produce sector providing time critical logistics solutions for major retailers, growers and manufacturers across the UK. At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!

Our Spalding site have an exciting opportunity for a Transport Support Operator to join our friendly team on a full-time permanent basis.

Responsibilities

• As the Transport Support Operator you will be responsible for the performance of the transport function in delivering an efficient, compliant and service-driven operation.
• Despatching outbound drivers, ensuring that correct paperwork is issued, and that all instructions regarding collections and deliveries are clear and understood.
• Monitoring of vehicle progress at all stages of its journey utilising appropriate systems of telephone.
• Ensuring any delays or issues potentially affecting performance are escalated appropriately.
• Utilise customer or retailer systems to ensure that bookings are made, amended, or progress updated as necessary.
• Assist in resolving operational issues as appropriate, liaising with drivers, customers, delivery points or other stakeholders as required.
• Collating and presenting KPIs or other operational information as directed to demonstrate performance and improvement opportunities.
• Liaise with internal departments as required to ensure performance is optimised, including Warehouse, Finance, Fleet, KAMs.
• Assist other operational departments as directed to ensure operational or legal compliance is to the highest standard. Examples may include assisting with vehicle downloads, vehicle condition checks, investigating incidents, dealing with vehicle breakdowns etc.

Qualifications

• Attention to detail / accuracy.
• Ability to work without direct supervision.
• Positive and adaptable attitude.
• Excellent communication skills in order to deliver accurate information.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.

Additional information

As part of our drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Benefits

• Annual Leave 20 days inclusive of the bank holidays.
• Pension scheme We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4.5% employee and 4.5% employer.
• Life Assurance - x 3 your annual salary.
• Wellness Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

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