Transport Planner - Route & Customer Coordination

Metafora Transport Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Greater London is seeking a skilled Transport Planner. The role includes managing incoming and outgoing calls, responding to enquiries, and coordinating delivery routes. Candidates must possess strong customer service skills and experience with Microsoft Office. This position is ideal for those who thrive in busy working environments and excel in communication. Join a dynamic team where you can make a difference in daily operations.

Qualifications

• Strong customer service skills and a professional phone manner are essential.
• Experience in a busy working environment preferred.

Responsibilities

• Manage incoming and outgoing calls for customers and drivers.
• Respond to enquiries and resolve issues through communication.
• Record job information accurately in custom in-house systems.
• Plan and coordinate delivery and collection routes.
• Complete daily responsibilities including driver debriefs.
• Follow company procedures and regulatory guidelines.

Skills

Clear communication

Customer service

Experience with Microsoft Office

Job description

A logistics company in Greater London is seeking a skilled Transport Planner. The role includes managing incoming and outgoing calls, responding to enquiries, and coordinating delivery routes. Candidates must possess strong customer service skills and experience with Microsoft Office. This position is ideal for those who thrive in busy working environments and excel in communication. Join a dynamic team where you can make a difference in daily operations.