Transport Operations Manager

Hosco; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading airline catering company based in London is seeking a Transport Operations Manager to oversee the daily management of all transportation matters. The ideal candidate will have strong leadership skills and experience in an operations management role, ensuring safety and efficiency within the transport team. This role offers competitive compensation and continuous development opportunities.

Benefits

Competitive salary

On-site free meals

Career development opportunities

Refer a Friend Scheme

Qualifications

• Proven leadership skills with a strong problem-solving mentality.
• Excellent communication skills in verbal and written English.
• Ability to handle stressful situations and changes effectively.

Responsibilities

• Manage daily operations for transport team, ensuring safety and efficiency.
• Collaborate with internal departments to ensure timely servicing of flights.
• Take responsibility for compliance with regulations and operational standards.

Skills

Leadership

Communication

Team Building

Problem-solving

Attention to Detail

Flexibility

Education

Experience in Operations Management role

Job description

Overview

About the job. As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members of the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside. Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders including airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, drivers and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family.

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Qualifications

• You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality. Passion and motivation for delivering high levels of safety and service standards.
• Well presented, professional individual with a can-do, positive attitude that indulges in team success.
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best.
• Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment.
• You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters.
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family.
• Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations.
• Approachable leader that the large DO & CO Family can depend on and trust.
• With your guidance, your department will always remain a safe place to work and operate.
• You must have previous experience in Operations Management role.
• You must have a clean, 5-year checkable history due to working in a restricted zone of an airport.

Additional Information

• We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment.
• Competitive salary.
• Enjoy perks by referring your friends through our Refer a Friend Scheme.
• Save money and time with On-Site Free Meals.
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas.
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.
• DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Department: Room Division Management. Language required: English.

The company

As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Experience: Not required
Languages: English – Advanced
Employment: Full-time
Starting time: Immediate start!

About Hosco:
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.