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Transport Manager

Reed

Norwich

On-site

GBP 60,000 - 80,000

Full time

8 days ago

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Job summary

A logistics company in the UK is seeking a Transport Manager to oversee delivery operations and manage a team of drivers. The successful candidate will optimise processes to ensure exceptional customer service, ensuring compliance with transport regulations and effectively managing delivery costs. This role offers competitive salary, employee benefits, and opportunities for team development.

Benefits

Free secure onsite parking

Generous holiday allowance

Long service awards

Management development and training

Employee Assistance Program

Staff engagement events

Company pension

Referral programme

Qualifications

Previous management or supervisory experience in logistics or transport operations.
Full UK driving licence essential.
Own transport required due to rural location.

Responsibilities

Manage a team of delivery drivers.
Ensure compliance with transport regulations.
Plan and optimise delivery routes.
Monitor and control delivery costs.
Manage relationships with shipping partners.
Analyse delivery performance metrics.
Conduct driver performance reviews.

Skills

Management or supervisory experience in logistics

Knowledge of driving rules and vehicle regulations

Experience with route planning

Cost management and budget control

Strong analytical skills for performance monitoring

Excellent communication skills

Strong customer service skills

IT proficiency with logistics software

Geographical knowledge of the UK

Eagerness to develop the team

Tools

Logistics software

Microsoft Office

Are you passionate about logistics and ready to lead a growing team? We are seeking a motivated TransportManager to oversee our delivery operations, manage a team of drivers, and optimise processes to ensure exceptional customer service. This is a fantastic opportunity to join an ambitious, high-growth business at the start of an exciting journey, where you can take ownership of your career and make a real impact.

Key Responsibilities

Manage, mentor, and develop a team of delivery drivers.
Ensure compliance with transport regulations, driver hours, and safety policies.
Plan and optimise delivery routes for efficiency and customer satisfaction.
Coordinate delivery schedules with production and customer service teams.
Monitor and control delivery costs, fuel expenses, and vehicle maintenance budgets.
Manage relationships with shipping partners (e.g., Parcelforce, DHL) and oversee international shipping.
Handle customs documentation and ensure compliance with international trade regulations.
Analyse delivery performance metrics and implement continuous improvements.
Resolve escalated customer delivery issues.
Conduct driver performance reviews, training, and disciplinary procedures.
Maintain accurate records and produce management reports.
Ensure all vehicles are roadworthy and properly maintained.
Oversee driver recruitment and induction processes.

Personal Competencies

Previous management or supervisory experience in logistics or transport operations.
Strong knowledge of driving rules and vehicle regulations.
Experience with route planning and multi-drop deliveries.
Proven track record in cost management and budget control.
Experience working with third-party logistics providers and international shipping.
Strong analytical skills for performance monitoring and process improvement.
Excellent communication skills across all levels.
Strong customer service skills.
IT proficiency with logistics software and Microsoft Office.
Own transport required due to rural location.
Full UK driving licence essential.
Strong geographical knowledge of the UK.
Eagerness to develop the team and contribute to growth objectives, including international expansion.