Transport Lead Hand

B&S Group (Laxmico Ltd); Newcastle upon Tyne; On-site; GBP 30,000 - 40,000; Full time

Job summary

A logistics company in Newcastle upon Tyne is seeking a Transport Lead Hand to supervise and coordinate multi-drop drivers, ensuring GDP compliance and performance against KPIs. The ideal candidate will have a Full UK Driving license, operational experience in transport environments, and basic computer skills. Responsibilities include daily dispatch activities, maintaining records, and ensuring the safety of operations. This role offers a dynamic work environment focused on efficient transport management.

Qualifications

• You must hold a Full UK Driving license.
• Experience in a Transport, Dispatch, or Warehouse environment is essential.
• Basic computer skills including Microsoft Office suite are required.
• Effective communication both orally and in writing is necessary.
• Proactive and organized approach is expected.

Responsibilities

• Supervise and coordinate the activities of multi-drop drivers.
• Ensure compliance with GDP at all times.
• Perform daily dispatching and coordinate trip assignments.
• Monitor vehicle tracking systems for routes and temperatures.
• Maintain all dispatch records and prepare reports.

Skills

Full UK Driving license

Operational experience in Transport/Dispatch/Warehouse

Basic computer skills

Effective communication skills

Proactive

Organised

Flexible

Bendi Reach truck and counterbalance fork truck experience

Job description

As a Transport Lead Hand, you will work in conjunction with the Transport Supervisor and Transport manager to directly supervise and coordinate the activities of Multi drop drivers. Ensure that GDP compliance is adhered to at all times.

This includes performing the duties of Dispatcher, Road Supervisor & scheduling / administrative duties and take charge in the absence of the Supervisor.

Primary Responsibilities

• Ensure that GDP compliance is adhered to at all times.
• Ensuring delivery performance on daily basis according with your KPIs
• Perform daily dispatching and related activities; coordinate trip assignments; monitor vehicle tracking system to ensure vehicles are on route and the load compartment is within the authorised temperature range; monitor operator adherence for show and reporting times.
• Perform job duties in accordance with existing health and safety procedures and policies.

Secondary Responsibilities

• Maintain all dispatch records, including daily time records and prepare reports.
• Ensure shipments received from HQ and suppliers are offloaded and booked in.
• Monitor and manage ontime performance of driver team by route.
• Provide direct road supervision; monitor operator adherence to schedules and operating procedures.
• Respond and assist operators when accidents occur, perform accident investigation techniques provide assistance with passenger problems and respond to road calls/breakdowns.
• Schedule as required to cover for late or absent Operators.
• Assist in the safety and security of the operations and ensure pharmaceutical products are being transported as per temperature rules.
• Prepare, compile and submit timely reports on work activities, operations, production or work-related accidents/incidents.
• Ensure ambient and cold chain chambers of the vehicles are checked to be within the correct temperature range by the drivers prior to loading.
• Ensure consignments are validated by the drivers prior to departing from the depot.
• Ensure all deliveries are supported by a POD.
• Ensure drivers maintain vehicles clean and tidy at all times.
• All SOP's and WI's must be adhered to at all times.

Essentials Experience, Skills and Abilities

• Full UK Driving license.
• Operational experience in a Transport / Dispatch / Warehouse environment.
• Computer Skills: Basic computer skills including Microsoft office suite.
• Ability to learn proprietary software/hardware as necessary.
• Ability to communicate effectively with others both orally and in writing.
• Proactive.
• Organised.
• Flexible.
• Bendi Reach truck and counterbalance fork truck experience desirable.

This job description is not an exhaustive document but is a reflection of the current position. Details and emphasis may change in line with service needs.