Transport & Customer Experience Manager

Asda Stores Ltd; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket chain is seeking a Customer Manager for its Nottingham location. The role involves managing day-to-day operations, motivating a team, and ensuring a high-standard service to customers. Responsibilities include overseeing transport functions and maintaining operational compliance. Candidates should be organized, adaptable, and passionate about customer service. A comprehensive benefits package including discounts, bonuses, and well-being support is offered.

Benefits

15% colleague discount

Discretionary company bonus scheme

Enhanced electric car scheme

Free eye test

Discounted rates on various services

Flexible pay and financial coaching

Company pension

24/7 virtual GP access

Colleague recognition programme

Qualifications

• Proven track record of delivering results against key result areas.
• Ability to work in a fast-paced environment and adapt to change.
• Passionate about driving quality and adhering to processes.

Responsibilities

• Manage and motivate the team to deliver operational standards.
• Ensure all operations run safely and smoothly.
• Oversee the Home Shopping Centre operations when required.

Skills

Leadership

Operational management

Communication skills

Organizational skills

Team coaching

Job description

A leading supermarket chain is seeking a Customer Manager for its Nottingham location. The role involves managing day-to-day operations, motivating a team, and ensuring a high-standard service to customers. Responsibilities include overseeing transport functions and maintaining operational compliance. Candidates should be organized, adaptable, and passionate about customer service. A comprehensive benefits package including discounts, bonuses, and well-being support is offered.