Transport Coordinator

Workforce World; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A transportation management company seeks a Transport Coordinator for their London operations. This role involves route planning, fleet management, and ensuring compliance with regulations. Ideal candidates will possess excellent organizational skills and communication abilities, alongside relevant software experience. The salary for this position is up to £30,000 per annum, depending on experience, with an immediate start available.

Qualifications

• Proven experience in transportation coordination or a similar role.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in using transportation management software and route planning tools.
• Knowledge of relevant regulations and compliance standards.

Responsibilities

• Develop optimal transportation routes for timely delivery.
• Coordinate with drivers and dispatch for schedule management.
• Maintain fleet status and collaborate with maintenance team.
• Act as primary contact between drivers, customers, and departments.
• Ensure compliance with transportation regulations and maintain documentation.
• Address and resolve transportation issues as they arise.
• Implement systems to monitor performance and efficiency.
• Collaborate with customer service for inquiries and requests.
• Monitor transportation expenses and identify cost-saving opportunities.
• Stay updated on industry trends for continual improvement.

Skills

Organisational skills

Communication skills

Multitasking abilities

Proficient in transportation management software

Knowledge of regulations

Tools

Microlise

Trutac

Job description

Overview

Workforce World are currently looking for a Transport Coordinator that would be based in the Belvedere area. We have an immediate start for this position. Salary for this position in London is upto £30,000 per annum depending on experience.

Roles and Responsibilities

• Route Planning and Optimisation: Develop optimal transportation routes to ensure timely and cost-effective delivery of goods. Utilise route planning software and real-time data to adapt to changing conditions and minimise delays.


• Scheduling and Dispatch: Coordinate with drivers and dispatch personnel to schedule deliveries and pickups. Monitor and adjust schedules as needed to respond to unforeseen circumstances, such as traffic or weather disruptions.


• Fleet Management: Maintain a comprehensive understanding of the fleet's status, including vehicle availability, maintenance schedules, and fuel efficiency. Collaborate with the maintenance team to ensure all vehicles are in optimal working condition.


• Communication and Coordination: Act as the primary point of contact between drivers, customers, and internal departments. Provide regular updates to all stakeholders on the status of shipments and any potential delays.


• Compliance and Documentation: Ensure compliance with all relevant transportation regulations, including licensing, permits, and safety standards. Maintain accurate and up-to-date documentation for each shipment, including bills of lading and delivery confirmations.


• Problem Resolution: Address and resolve any issues or challenges that arise during transportation, such as delays, route changes, or vehicle breakdowns. Implement contingency plans to minimise disruptions and maintain customer satisfaction.


• Performance Monitoring: Implement tracking systems to monitor vehicle performance, fuel consumption, and driver behaviour. Analyse data to identify areas for improvement and implement strategies to enhance overall efficiency.


• Customer Service: Collaborate with the customer service team to address customer inquiries, concerns, and special requests related to transportation. Strive to exceed customer expectations by providing excellent service and timely communication.


• Cost Control: Work closely with the finance department to monitor transportation-related expenses and identify cost-saving opportunities. Implement strategies to optimise fuel efficiency and reduce operational costs.


• Continuous Improvement: Stay informed about industry trends, technologies, and best practices. Propose and implement process improvements to enhance the overall effectiveness of the transportation department.

Qualifications

• Proven experience in transportation coordination or a similar role.


• Strong organisational and multitasking abilities.


• Excellent communication and interpersonal skills.


• Proficient in using transportation management software and route planning tools.


• Knowledge of relevant regulations and compliance standards.


• Previous experience with microlise and Trutac