Transport Administrator

PPG; Runcorn; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading manufacturing company in Runcorn seeks a Transport Administrator to oversee shipping operations and ensure timely dispatch of customer orders. The role requires strong organizational and communication skills, along with the ability to thrive in a fast-paced environment. Key responsibilities include liaising with production and freight forwarders, maintaining shipping records, and providing exceptional customer service.

Qualifications

• Comfortable working in a fast-paced environment to tight deadlines.
• Strong organizational skills.
• Ability to process/manage Lean principles such as FIFO.

Responsibilities

• Ensure customer orders are shipped as scheduled.
• Liaise with production to meet shipping timelines.
• Maintain organized shipping records.

Skills

Time management skills

Organizational skills

Excellent communication skills

Computer literacy

Ability to work under tight deadlines

Tools

Outlook

Word

Excel

Job description

Transport Administrator

Runcorn

Full Time | Permanent

Scope of the position

Be part of the Runcorn transport operations ensuring customer orders are shipped as stated & scheduled, ensuring all related shipping paperwork is produced & communicated to the Freight Forwarders, ensuring the department is run efficiently and safely to meet the demands of PPG Runcorn’s customers.

Transport Administrator main accountabilities

• Efficiently works within a busy dispatch department
• Liaise with production & supply chain team to ensure required inventory is available for shipping as per agreed delivery timelines.
• Maintain Production Meeting T2 minutes to ensure available inventory is available for shipping.
• Liaise with freight forwarders to plan & book shipments to meet agreed delivery timelines
• Helping to answer customer queries on shipment tracking, ETA of shipment and any other shipment queries
• To confirm/assist in any shipping paperwork queries supplied to the Freight Forwarders.
• To create provide Certificates of Origin for identified Export Shipments.
• To provide copy AWB/BL for all air/sea freight shipments as required.
• Performs administrative duties such as answering phones, updating records, and providing excellent customer service
• Maintaining organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates.
• Adhere to and manage the health and safety guidelines as determined by the Health and Safety Policy and the findings of any subsequent risk assessments.
• Plan / Manage carrier arrivals for inbound / outbound shipments; ensuring drivers have all correct paperwork on arrival & departure.
• Liaise with Customer Service, Production Manager, Shift Managers and Production Planner regarding any potential issues.
• Carry out additional administration duties as reasonably required.

Knowledge, skills and qualification:

The position requires:

• Comfortable working in a fast paced environment to tight deadlines
• Time management skills and strong organizational skills
• Excellent communication skills and ability to work within a fast paced, high achieving team
• Ability to process/manage Lean principles such as FIFO
• Computer literacy required including Outlook, Word, Excel, etc.
• Working Hours: 37.5 hours per week.

Success Factors

• Focus on results and drive change attitude
• Build trust and respect
• Understand market and customer perspective
• Plan & organize, communicate and share information, effectively manage the team, promote teamwork, build strong work relationships
• Strong positive influence attitude
• Manage complexity and capability to deal with ambiguity

PPG is an equal opportunities employer.