Transport Administrator

DX; Preston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Preston is looking for an individual to support the Shift Manager with daily driver pre-briefs. In this role, you will manage driver performance and ensure compliance with operational processes to provide excellent customer service. Responsibilities include analyzing delivery failures and ensuring documentation accuracy. The position offers a competitive salary, benefits such as a pension scheme, enhanced leave, and opportunities for career advancement.

Benefits

Competitive Rates of Pay

20 days holidays plus bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme

DX Discounts Portal

Opportunities for career progression

Responsibilities

• Ensure that all drivers report to pre-brief and manage delivery and collection performance.
• Complete performance management process including analysis of failed deliveries.
• Conduct system-driven performance analysis using databases.

Job description

Role summary

To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our divers are fully prepared on the road enabling them to give our customers the best service experience.

Key responsibilities

• Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
• Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
• Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
• Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
• Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure

Additional information on this role

This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

Benefits

• Competitive Rates of Pay
• Holidays : 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24 / 7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!