Transition Manager - ITIL V3/4

CBSbutler Holdings Limited trading as CBSbutler; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A technology services company is seeking a Transition Manager with experience in MOD transitions and strong ITIL qualifications for a 3-month contract role, likely extending to 15 months. This hybrid role is based in Corsham, offering a pay range of £550 to £600 per day. The successful candidate will manage service transitions, ensuring operational readiness and stakeholder engagement as key responsibilities in a government project context.

Qualifications

• Experience of delivering Government projects.
• Tailoring the process to the specific project.

Responsibilities

• Create and manage the overall plan for transitioning services.
• Ensure that new or changed services are ready for operation.
• Manage the lifecycle of all changes to IT services.

Skills

MOD Transition background

Strong ITIL

Education

ITIL 3.0/4.0 Qualified

Job description

Transition Manager - ITIL V3/4

Contract: 3 month initial contract, likely minimum 15 months. Inside IR35. Hybrid working from Corsham. SC Cleared role. Pay: £550 to £600 per day.

Key Skills

• MOD Transition background
• Strong ITIL

Key Responsibilities

• Planning and coordination: Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams.
• Change management: Manage the lifecycle of all changes to IT services, ensuring they are implemented with minimum disruption.
• Operational readiness: Ensure that new or changed services are ready for operation by confirming they meet criteria for operational acceptance, testing, and performance evaluation.
• Process implementation: Define and implement the processes for service transition, release, and operational acceptance.
• Risk and performance evaluation: Evaluate the performance and risks associated with new services before their release into the production environment.
• Stakeholder management: Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations.

Essential Skills and Experience

• ITIL 3.0/4.0 Qualified
• Experience of delivering Government projects
• Tailoring the process to the specific project

Desirable Skills

• Knowledge of Army communication systems