Transformation Manager

Churchill Services; City Of London; Hybrid; GBP 51,000 - 60,000; Full time

Job summary

A leading service organisation in the United Kingdom is seeking a Transformation Manager to lead change management programmes. You will manage risks, implement workplace well-being strategies, and drive transformation for client success. The ideal candidate has expertise in project management and Power BI, along with excellent interpersonal skills. This role offers a hybrid working model and various employee perks.

Benefits

Employee Ownership

33 days holiday

Company sick pay

24/7 GP access

Volunteering days

Ongoing training and development

Qualifications

• Proven ability to manage projects and track progress through mobilisation.
• Strong skills in Power BI, including design and dashboard creation.
• Excellent interpersonal skills to engage and troubleshoot issues effectively.

Responsibilities

• Review performance and operational aspects to identify risks.
• Liaise between internal departments and operational management.
• Provide operational and commercial data to the Account Lead.

Skills

Project management

Power BI

Interpersonal skills

Planning and organisational skills

Collaborative mindset

Tools

Smartsheet

Job description

Location: Hybrid, with travel to London site locations as required

£60,000 per annum dependent on experience

Churchill London is looking for a highly organised and proactive Transformation Manager to lead change management programmes that align with client strategies, driving transformation and continuous improvement.

Working closely with internal stakeholders and clients, you'll manage the entire process, identify and report risks, and use productivity data and lessons learned to foster continuous improvement and a strong change culture.

This role now includes a focus on workplace well-being, integrating wellness initiatives into transformation strategies to help clients improve measurable outcomes in this area.

As a Transformation Manager you'll:

• Review inherited performance, operational, and commercial aspects to map projects and identify risks.
• Serve as the primary liaison between internal departments and operational management, ensuring alignment on delivery expectations during pre-mobilisation.
• Provide the Account Lead with accurate operational and commercial data from contract requirements, safeguarding against information gaps during service partner transitions.
• Participate in client and internal meetings, offering strategic insights and supporting smooth implementation post-mobilisation.
• Align with ourcommitment to innovation and environmental responsibility, by sourcing suitable equipment and solutions for staff and clients.
• Confidently engage with senior management and directors to drive results and continuous improvement.

As Transformation Manager you'll have:

• Proven ability to manage projects, track actions, and update progress throughout all stages of mobilisation using Smartsheet
• Strong Power BI skillsincluding design, dashboard creation, and ongoing maintenance.
• Excellent interpersonal skills to engage stakeholders, troubleshoot issues, and resolve inherited process challenges effectively.
• Great planning and organisational skills, with the ability to manage multiple priorities effectively.
• A collaborative mindset, with the ability to work seamlessly across cross-functional teams

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership- You are part of our success!
• 33 days holiday(including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year- Give back to a cause that matters to you
• Exclusive perks and discounts- More than 250 deals available
• Ongoing training and development- From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion- Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards- Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help

Please note: A basic DBS check is required for this role