Transformation Lead

Entain plc; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading gaming and entertainment company in Greater London is seeking a Transformation Lead to oversee a comprehensive transformation programme during a major technology migration. This pivotal role involves cross-functional collaboration, ensuring alignment to strategic objectives, and monitoring programme progress. The ideal candidate will have experience in change management and stakeholder engagement while fostering a customer-first approach in decision making. This position calls for proactive problem-solving and effective communication skills, making it crucial to the company's transition into new technologies.

Qualifications

• Experience in leading transformation programs, particularly during technology migrations.
• Strong analytical skills for evaluating scenarios and making recommendations.
• Able to drive alignment across diverse teams effectively.

Responsibilities

• Own the overall transformation program roadmap.
• Monitor progress and ensure escalations are handled.
• Facilitate alignment across technical and operational teams.

Skills

Proactive problem-solving

Stakeholder management

Cross-functional collaboration

Change management

Communication

Job description

The Transformation Lead plays a pivotal role in overseeing the end-to-end transformation programme during a major technology migration. This is a highly collaborative role, operating as part of the UK&I Commercial Transformation team, but working cross-functionally across Commercial, Operations, Product, Technology, BI & Data, Compliance, Trading, Procurement, Finance, HR and more. Acting as the strategic connector across workstreams, you`ll provide cross-programme visibility and ensure alignment to the overarching programme vision, programme objectives and design principles. Given the complexity and scale of the migration, and volume of stakeholders involved, this role is critical in ensuring coherent controlled change utilizing governance and decision-making forums to drive successful change alignment and minimize disruption to BAU. In this role, you will be partnering with Workstream Leads to support delivery of programme objectives, proactively anticipating and resolving issues and second order effects, managing inter-workstream dependencies, and other duties as required to enable the organization to transition smoothly into new technologies and ways of working. The remit of this role is broad and varied, one day you could be designing and facilitating workshops and the next creating business process flows or writing business cases. No two days are the same, so you`ll need to be proactive, curious, solution-orientated and adaptable.

Key Responsibilities

• Own the overall transformation programme roadmap and ensure all workstreams remain aligned to strategic objectives and design principles of the migration
• Provide programme-wide oversight, identifying cross-functional impacts, risks, blockers and interdependencies
• Facilitate and drive alignment across technical, business, change and operational teams ensuring controlled change utilising governance and decision-making forums
• Monitor progress (and key metrics that matter), ensuring the programme remains on track and escalations are handled as appropriate
• Working in partnership with PMO & project support, ensure consistent communication of programme objectives, benefits and progress updates
• Support senior decision making through structured analysis, scenarios evaluation and recommendations
• Resolve cross-workstream challenges by coordinating subject matter experts and stakeholders
• Champion all design principles, and in particular `Customer First` throughout the business, ensuring customers are at the heart of decision making