Transactional Finance Administrator – Apprenticeship

Sysco GB; Ashford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading foodservice supplier in the UK is seeking a Transactional Finance Administrator Apprentice in Ashford, Kent. This apprenticeship offers on-the-job training with hands-on experience in credit control and client liaison, enabling you to progress towards management responsibilities. The ideal candidate will have strong customer service skills and attention to detail. Support is provided by mentors throughout the apprenticeship, making it a great opportunity for those looking to grow their career.

Benefits

Access to discounts and cashback deals

Employee assistance helpline

Additional holiday purchase

Cycle to Work Scheme

Qualifications

• Experience working in a fast-paced team environment with a high volume of inbound calls.
• Strong administrative skills and attention to detail.
• Ability to handle inbound customer calls and emails effectively.

Responsibilities

• Handle all inbound customer calls & emails in a polite & empathetic manner.
• Ensure all customer queries are dealt with effectively & efficiently.
• Maintain effective liaison with internal staff & customers.

Skills

Experience with Microsoft packages

Prior knowledge of SAP

Excellent customer service skills

High level of accuracy

Excellent interpersonal skills

Reliable team player

Education

GCSE 3/D/Level 1 in Maths and English

Job description

Job Description

Transactional Finance Administrator

Qualification: Level 3 Business Administrator Apprenticeship

Location: Ashford Kent

Working hours: 37.5 per week

Our Apprenticeship Programme is not one size fits all. Just like our delicious food, our scheme is carefully prepared to help you learn more, experience more and succeed more.

The Business Administrator Level 3 apprenticeship programme is a fantastic opportunity to learn whilst working, including supporting and engaging with different parts of the organisation and communicating with key stakeholders. When joining the Credit Control Team as an Administrator Apprentice you will get hands on experience with clients and is a great way of progressing towards management responsibilities as part of career development.

Support will be given throughout your apprenticeship with mentors guiding you through the role and continuous development of skills and behaviours to exceed personal goals and business objectives.

The apprenticeship will provide on the job training, where you will apply new skills and knowledge gained to real life operations such as:

• Handle all inbound customer calls & emails in a polite & empathetic manner
• Ensure all customer queries are dealt with effectively & efficiently
• Maintain effective liaison with a range of internal staff & customers and keeping accurate records of all correspondence
• Assist Credit Control with their portfolio of accounts when required

Skills and competencies required:

• Experience with Microsoft packages — ideally prior knowledge of SAP
• Experience of having worked in a fast moving, pressurised team environment with a large volume of inbound calls
• Excellent customer service & administrative skills.
• High level of accuracy and attention to detail
• Excellent interpersonal & problem-solving skills
• Reliable team player
• GCSE 3/D/Level 1 in Maths and English

Benefits

• Sysco Perks: Access hundreds of discounts, cashback deals and exclusive offers at High Street stores, restaurants, cinemas, and attractions through LifeWorks Perks.
• Employee assistance helpline and wellbeing portal – Access confidential support, resources and services for your mental, physical, social, and financial wellbeing, any time, 24/7.
• Excellent work life balance including additional holiday – Purchase up to 5 additional days annual leave per year.
• Cycle to Work Scheme

This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!