Transaction Manager Middle Office

Metro Bank Plc; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading retail bank in Greater London is seeking a professional to manage Real Estate backed transactions through the lending process. You will oversee a portfolio of transactions, ensuring timely completion while collaborating with internal and external partners. The ideal candidate has a strong background in Commercial/SME lending and excellent communication skills. This role offers a competitive salary, discretionary bonus, and numerous benefits, along with opportunities for career progression in a supportive work environment.

Benefits

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Strong background in Commercial/SME or Real Estate lending.
• Ability to analyze and understand commercial lending transactions.
• Experience in handling complex relationships.
• Strong communication skills to maintain internal networks.
• Understanding of risks in commercial finance.

Responsibilities

• Manage Real Estate backed transactions from credit approval to execution.
• Take ownership of lending transactions and manage all aspects.
• Lead and manage internal and external partners.
• Troubleshoot issues and find practical solutions.
• Develop management information packs to track workflow.
• Assist with training for new starters.

Skills

Commercial/SME or Real Estate lending

Analytical skills

Relationship management

Strong communication skills

Job description

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

• Manage Real Estate backed transactions from credit approval through documentation, negotiation and drawdown working closely with internal and external stakeholders.
• Take ownership of a portfolio of lending transactions, project manage all aspects of loan execution to ensure deals complete in a timely manner.
• Lead and proactively manage internal and external partners to completion - act as an expert on all documentation, security and due diligence queries.
• Troubleshoot issues as they come up, finding practical solutions, and making the right decisions in line with Bank process.
• Develop and maintain management information packs to track workflow and efficiencies.
• Assist with training and development for new starters and help guide them through their learning journey.
• And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Strong background in Commercial/SME or Real Estate lending.
• The ability to analyse and understand commercial lending transactions and their key terms and provide solutions to any identified issues.
• Experience handling complex relationships and finding solutions while managing risks.
• Strong communication skills and ability to maintain a positive internal network.
• Experience of LMA documentation is advantageous but not essential.
• An understanding of the risks involved in commercial finance and what they mean for you, Metro Bank, and our stakeholders.

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!